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Posted

Username: pebble

Server: Stevie

Domain: pebble.heliohost.org

 

Haven't been able to login via the HelioHost homepage for several days. Deferred reporting it because of the notice "Stevie Down for Maintenance", and the Server Status icon for Stevie is red.

 

Today, instead of being redirected to the cPanel login, a pop-up displays with the message "We're sorry, but we could not find that username in the database" is displayed. Has this account been suspended? Please could you reinstate it. Thanks.

Posted

You should have reported it as soon as you couldn't login. It seems your site has been deleted because you failed to login every 30 days. Feel free to create a new account if you like.

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