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Posted

(Please forgive my poor English)

My site is on Stevie. I found that its IP is 216.218.192.170, which is blocked in my country, but I found that Heliohost Server Monitor its IP is 65.19.143.2, which is not.

I wonder if it is possible to change the IP so that it is accessible to the people from our country?

Thank you so much!

Posted

Done.

 

My site is partially accessible now ( some cities can get access to but some cannot), but it becomes "HelioHost Account Queued" now. Should I wait for "24 hours"?

Posted

lsycxyj if you have logged into you cpanel or uploading file using ftp the web site will show 500 error.

Posted
lsycxyj if you have logged into you cpanel or uploading file using ftp the web site will show 500 error.

Thanks, anush. I weren't using ftp but I did have logged into my cpanel. I will have a try.

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