lsycxyj Posted February 11, 2012 Posted February 11, 2012 (Please forgive my poor English)My site is on Stevie. I found that its IP is 216.218.192.170, which is blocked in my country, but I found that Heliohost Server Monitor its IP is 65.19.143.2, which is not.I wonder if it is possible to change the IP so that it is accessible to the people from our country?Thank you so much!
lsycxyj Posted February 11, 2012 Author Posted February 11, 2012 What's your username? username: lsycxyj
lsycxyj Posted February 12, 2012 Author Posted February 12, 2012 Done. My site is partially accessible now ( some cities can get access to but some cannot), but it becomes "HelioHost Account Queued" now. Should I wait for "24 hours"?
Tjoene Posted February 12, 2012 Posted February 12, 2012 I can see your site perfectly.Try to clear your cache.
lsycxyj Posted February 12, 2012 Author Posted February 12, 2012 I can see your site perfectly.Try to clear your cache.It works now! It sometimes shows 500 error, though.Thank you so much for your help! It is very kind of you!
anush Posted February 12, 2012 Posted February 12, 2012 lsycxyj if you have logged into you cpanel or uploading file using ftp the web site will show 500 error.
lsycxyj Posted February 12, 2012 Author Posted February 12, 2012 lsycxyj if you have logged into you cpanel or uploading file using ftp the web site will show 500 error. Thanks, anush. I weren't using ftp but I did have logged into my cpanel. I will have a try.
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