hcaivu Posted February 11, 2012 Share Posted February 11, 2012 Hello, Am encountering a problem here. I can access the website www.hcaivu.com just fine.But when I try it without www i.e. hcaivu.com I see the "Heliohost Account Queued" page.How can I rectify this? Thank you Quote Link to comment Share on other sites More sharing options...
Tjoene Posted February 11, 2012 Share Posted February 11, 2012 Please clear your cache. 1 Quote Link to comment Share on other sites More sharing options...
anush Posted February 11, 2012 Share Posted February 11, 2012 www.hcaivu.com works fine here Quote Link to comment Share on other sites More sharing options...
viclou Posted February 12, 2012 Share Posted February 12, 2012 http://hcaivu.com/ doesn't want to load...but http://www.hcaivu.com/ loads. Is your website on heliohost? Quote Link to comment Share on other sites More sharing options...
Tjoene Posted February 12, 2012 Share Posted February 12, 2012 without www: Hello Hcaivuwith: Hello Hcaivu Quote Link to comment Share on other sites More sharing options...
anush Posted February 12, 2012 Share Posted February 12, 2012 it works with both The problem is when you added the domain in cpanel at the time of registration you added www i think , you can add it without www also it had happened once to me. Quote Link to comment Share on other sites More sharing options...
hcaivu Posted February 12, 2012 Author Share Posted February 12, 2012 They are both working fine now. Thanks guys. Probably DNS needed more time to get propagated. Quote Link to comment Share on other sites More sharing options...
Tjoene Posted February 13, 2012 Share Posted February 13, 2012 Glad your question got answered! Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated. Quote Link to comment Share on other sites More sharing options...
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