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Posted

Definitely incorrectly queued. Even my helionet login (nitinkhanna) is not working, had to make a new one...

 

Pleas help Admins, Thanks! :)

 

a. your HelioHost username - nkhanna

b. the server your account is on - Stevie

c. your HelioHost main domain - nitinkhanna.com

Posted

Admins... Yes, I understand now that I forgot to login every 30 days... Heck, If the website is running all fine and I'm on a holiday, it makes no sense to login to CPanel.

 

But does this remove even my HelioNet account?? And is all my data gone? All my blogposts, all my services and all my uploaded data?

 

Can someone please confirm this so I can move on with my life?

Posted

You account seems to be removed.

We remove inactive account for the simple reason: we don't have the capacity to keep all those account on our servers.

Feel free the create a new account if you like.

Posted

Thanks Tjoene for the reply. No, I won't be making anOther account. I'll shift my website elsewhere because you do not have the setup to send out warning emails, plus you removed my helionet forum access as well, which points to your lack of concern for all customer support.

 

I have learnt a valuable lesson. I'll have offline backups to all my website data from now on.

 

Thanks a lot for your services. It was a good run with you guys while Stevie was up, which, I must say, is occasional. I've also learned to research a free hoster much better before I sign up. Too often have I noticed people telling me that my website is down.

 

I'm thinking of shifting to byethost. What do you say?

Posted

That is your choice.

We are just a free hosting service that is run by volunteers.

We do our best to keep every one happy, the best we can.

 

 

Btw: didn't knew that HN accounts were removed with the HH accounts.

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