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Posted

Hi, HelioHost Staff

 

I wanted to change from johnny to stevie due to the down time of johnny, so i used the account deletation script however got a internal server error upon deleting now that i try i get a error message saying that my account is not found in the database but my account has not been deleted as my domain exists when i try to re-open a account on stevie and my domain just loads and will not load anything could you please manually delete my account and domain so i can remake my account/domain but on stevie's server (also once problems been resolved could you delete my forum account as i wont use it)

 

Thanks

 

Domain: pietroirw.heliohost.org

Cpanel username: kyle782

 

By the way i have used the deletation script and waited over 48hrs no result as when i used the script i got a 500 internal server error and when i tries to do it again i got an error saying that the username wasnt found in the database annd when trying to register with same domain i get an error saying that it already exists and when i try to load my site it just keeps loading no result

 

Thanks

Kyle

Posted

Thanks just re registered many thanks for quick reply only site i set my username as Kyle just my name lool and can you delete my forum account as i will never use it and many thanks byron

 

Thanks

Kyle

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