Kyle925 Posted January 17, 2012 Posted January 17, 2012 Hi, HelioHost Staff I wanted to change from johnny to stevie due to the down time of johnny, so i used the account deletation script however got a internal server error upon deleting now that i try i get a error message saying that my account is not found in the database but my account has not been deleted as my domain exists when i try to re-open a account on stevie and my domain just loads and will not load anything could you please manually delete my account and domain so i can remake my account/domain but on stevie's server (also once problems been resolved could you delete my forum account as i wont use it) Thanks Domain: pietroirw.heliohost.org Cpanel username: kyle782 By the way i have used the deletation script and waited over 48hrs no result as when i used the script i got a 500 internal server error and when i tries to do it again i got an error saying that the username wasnt found in the database annd when trying to register with same domain i get an error saying that it already exists and when i try to load my site it just keeps loading no result ThanksKyle
Kyle925 Posted January 18, 2012 Author Posted January 18, 2012 Thanks just re registered many thanks for quick reply only site i set my username as Kyle just my name lool and can you delete my forum account as i will never use it and many thanks byron ThanksKyle
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