jvaughan Posted January 17, 2012 Posted January 17, 2012 Yup, made a total noob mistake (admittedly I am one). Currently combing through the hh_wiki to see how to resolve this. I am unable to log into cpanel, access ftp or anything. Those services apparently need to be re-installed. I tried to delete my account and recreate it but the server apparently wasn't able to find that either. No important data was lost. Can someone with access restore my root folder to factory/default settings? Sorry for the trouble. - Justin
Tjoene Posted January 17, 2012 Posted January 17, 2012 Username: jvaughanServer: JohnnyDomain: vaughanj.com Is that your account?It seems to be inactive.Use this script to re-activate your account: http://www.heliohost.org/home/support/scripts/renew
jvaughan Posted January 17, 2012 Author Posted January 17, 2012 Thank you. That is my account. Unfortunately the script returns this error: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, ashoat@gmail.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log.
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