Kyle925 Posted January 17, 2012 Share Posted January 17, 2012 Hi, HelioHost Staff I wanted to change from johnny to stevie due to the down time of johnny, so i used the account deletation script however got a internal server error upon deleting now that i try i get a error message saying that my account is not found in the database but my account has not been deleted as my domain exists when i try to re-open a account on stevie and my domain just loads and will not load anything could you please manually delete my account and domain so i can remake my account/domain but on stevie's server (also once problems been resolved could you delete my forum account as i wont use it) Thanks Domain: pietroirw.heliohost.orgCpanel username: kyle782 Quote Link to comment Share on other sites More sharing options...
Ice IT Support Posted January 17, 2012 Share Posted January 17, 2012 Have you waited 48+ hours? If not please wait and try again. Otherwise please post in the Customer Service forum (you will gain the most attention there). (null) Quote Link to comment Share on other sites More sharing options...
Kyle925 Posted January 17, 2012 Author Share Posted January 17, 2012 Yes waited 48 hours so will take your advice thanks. Quote Link to comment Share on other sites More sharing options...
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