Deleting Account

[Kyle925]

Hi, HelioHost Staff

 

I wanted to change from johnny to stevie due to the down time of johnny, so i used the account deletation script however got a internal server error upon deleting now that i try i get a error message saying that my account is not found in the database but my account has not been deleted as my domain exists when i try to re-open a account on stevie and my domain just loads and will not load anything could you please manually delete my account and domain so i can remake my account/domain but on stevie's server (also once problems been resolved could you delete my forum account as i wont use it)

 

Thanks

 

Domain: pietroirw.heliohost.org

Cpanel username: kyle782

[Ice IT Support]

Have you waited 48+ hours? If not please wait and try again. Otherwise please post in the Customer Service forum (you will gain the most attention there).

 

(null)

[Kyle925]

Yes waited 48 hours so will take your advice thanks.