Mike Telis Posted January 12, 2012 Share Posted January 12, 2012 Hi, I can't login to cPanel, the system says something like "no such user". It happened before and normally the problem resolved itself within a couple of days but not this time. Could you please take a look? Sincerely, > Mike Link to comment Share on other sites More sharing options...
Tjoene Posted January 12, 2012 Share Posted January 12, 2012 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
Byron Posted January 12, 2012 Share Posted January 12, 2012 I'm not seeing this username in our database: mtelis How long ago was your last login? Link to comment Share on other sites More sharing options...
Mike Telis Posted January 12, 2012 Author Share Posted January 12, 2012 My last login was on Dec 19th. cPanel username is mtelis. Link to comment Share on other sites More sharing options...
Byron Posted January 12, 2012 Share Posted January 12, 2012 Are you sure it was the 19th? Can you post your domain name? Link to comment Share on other sites More sharing options...
Mike Telis Posted January 13, 2012 Author Share Posted January 13, 2012 I'm positive, it was on Dec 19th. My domain name is mtelis.heliohost.org. Site is "under construction". Link to comment Share on other sites More sharing options...
Byron Posted January 13, 2012 Share Posted January 13, 2012 I'm sorry Mike but it looks like your account has been deleted and the only reason I can give you is that it went 30 days without a login. Can you post the url that you used to login with? Anyway I hope you kept a backup of your site and feel free to create another account if you like. Link to comment Share on other sites More sharing options...
Mike Telis Posted January 13, 2012 Author Share Posted January 13, 2012 All this is bizarre because I'm positive I was there on Dec 19th and yet, I never received that "please login to cPanel or your account will be deleted" e-mail. Yes, I have a copy of my site and I have just created another account under the same name, now waiting for activation. Link to comment Share on other sites More sharing options...
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