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Posted

Hi,

 

I can't login to cPanel, the system says something like "no such user". It happened before and normally the problem resolved itself within a couple of days but not this time. Could you please take a look?

 

Sincerely,

 

> Mike

Posted

I'm sorry Mike but it looks like your account has been deleted and the only reason I can give you is that it went 30 days without a login. Can you post the url that you used to login with?

 

Anyway I hope you kept a backup of your site and feel free to create another account if you like.

Posted

All this is bizarre because I'm positive I was there on Dec 19th and yet, I never received that "please login to cPanel or your account will be deleted" e-mail. Yes, I have a copy of my site and I have just created another account under the same name, now waiting for activation.

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