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Posted

user: firstoc

Hey guys! I have a question. So I made some e-mails and I tried to access the e-mail by typing in:

www.mail.mywebsite.com

and it pops up with the screen HELIOHOST ACCOUNT QUEUED and says I should wait 24 hours...I waited and it keeps popping up with this page, I was wondering if anyone can help me solve the problem? I know I can access my mail at Johnny.heliohost.org:#### or whatever, but how do I make it so I can access the e-mail through mail.mywebsite.com?

Posted

hmm, I don't think that'll work for me because I need e-mails for about 20 people and I currently don't have any money. Any other way I could possibly do this?

Posted

Could a record be set up to redirect mail.[domain] to webmail.[domain]? People are usede to going to mail.[domain], so that would make the mail access more intuitive.

Posted

I believe the mail.[domain] is reserved by the servers/cPanel/... .

You could try to make a mail sub-domain and point it to webmail.[domain].

Posted

Yes, you could redirect mail.domain to webmail.domain, if that was your preference.

 

 

 

 

I am saying that cPanel should redirect it to the cPanel mail login.

 

 

You are welcome to tell this to cPanel yourself here.

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