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Posted

a. your HelioHost username : theblake

b. the server your account is on: stevie

c. your HelioHost main domain : theblake.net

 

I received the suspended account warning on 17th Sept 2011 and followed the prompts to reactivate. Now when I attempt to login to the Cpanel I get authentication errors and when use forgot password function, I do not receive any email. I suspect the account has been deactivated.

 

thanks

Posted

I still can see your site.

So your account should be active.

 

Have you checked your spam box?

It could be that the mail is in there.

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