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Hello,

 

HelioHost username : hizin

Server : Stevie

Main domain : greldinard.heliohost.org

 

I did receive the warning mail "your account has been suspended" on 12th september 2011 and click on to the link given in the e-mail, and login in my cpanel too juste after that (so, within the week given to reactivate the account).

The website was just fine at this time as I can remember.

 

Today, I try to access my account (website and cpanel) and it seems it has been deleted (I think).

 

I see the "Account suspended" page on the main domain and the link given to reactivate it warns me with a "user not found in database or not listed has inactive" message.

I can't login into the cpanel side neither.

 

I saw the big red message "clear your cache" and have cleared it before posting too (and trying to access after that) :)

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