pete_m Posted September 17, 2011 Posted September 17, 2011 Hello there My a/c name is petem My main domain is icefactory.heliohost.org The a/c is hosted on stevie My previous message was moved to escalated, but the thread there has been locked . . Admin xaav posted that the issue was resolved . .at least for another user Unfortunately it is not resolved for me. . My domain is still showing suspended. . . Noticed a twitter post saying all Stevie a/c's showing queued - but this also has been marked as resolved and my a/c is still showing suspended. I have cleared my browser cache to ensure this was not affecting things . I look forward to your help, All the best, Pete Quote
Byron Posted September 17, 2011 Posted September 17, 2011 I've manually unsuspended your account. Please clear your cache if you still see the suspended page. Quote
pete_m Posted September 17, 2011 Author Posted September 17, 2011 I've manually unsuspended your account. Please clear your cache if you still see the suspended page. Thanks Byron - everything fine again now. . Thank you for your prompt attention and for the fine Heliohost service. . All the best, Pete Quote
Guest xaav Posted September 17, 2011 Posted September 17, 2011 If you have future problems, please post in the "suspended and queued accounts" subforum. Quote
Guest xaav Posted September 17, 2011 Posted September 17, 2011 Glad your problem got solved! Please spare a few minutes to take our brief survey:http://feedback.heliohost.org/Your participation in this survey is greatly appreciated. Quote
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