lrj Posted August 28, 2011 Posted August 28, 2011 I created a website on helihost few days ago. But when i try to visit it in china,it is unreachable. However ,I can visit it through proxy. Then i try to ping my domain and all the requests are rejected. I think it is th ISP who blocked the IP my website points to. So could you do me a favor and change the ip my website point to? many thanks ! my username: lrj945 my website: milaoya.heliohost.org server:stevie
jje Posted August 28, 2011 Posted August 28, 2011 This support request is being escalated to our root admin.
lrj Posted August 29, 2011 Author Posted August 29, 2011 I'm a chinese user. And my gov has blocked the shared IP you assign to me. Thus, I can't visit my website in China. So i wish to move my website to another shared IP. My username: lrj945 My website : milaoya.heliohost.org Thanks !
Byron Posted August 29, 2011 Posted August 29, 2011 This support request is being escalated to our root admin.
Ashoat Posted September 6, 2011 Posted September 6, 2011 Okay, I've switched your IP. Are you able to access your website now?
lrj Posted September 7, 2011 Author Posted September 7, 2011 ok! I can visit my website in China. Thank you ,djbob!
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