raqbul

Thank you MoneyBoz. The site is a personal blog which doesn't get many visits... so the problem was due to the backup I uploaded yesterday. I've been hosting my personal blog with you for a long time (I think about 10 years now), and the performance problems started appearing with the latest WordPress updates. I'll try to find other alternatives to WordPress. Best Regards,

Hello, My account was suspended: Username: raqbul Server: johnny Domain: bulnesabogada.es.eu.org Yesterday, I upload a backup of my old site (an instance of Wordpress) to extract some content, but every time I tried to access it, I got an 504 error. Today I try again, but got a message about suspended account by a high load. So I think the yesterday's 504 error was due to this and the backup could have been compromised and hacked. Could you please unsuspend my account? Best Regards,

I have received the email and created the account again. Now I can start with a fresh installation. Many Thanks! Best Regards,

Hello again, Yes, I have no chance to review anything and it was blocked again... Please, you can reset my account to prevent this account suspension from happening again, while I get time to find another alternative. Thanks. Best Regards,

Oh, this is a lot of CPU... and so strange, because I only have a Wordpress site and it doesn't get many visits. Anyway, I'll check this CPU consumption to see what I can do to prevent it from happening again. Thank you MoneyBroz! Thanks for checking it wolstech. With the recent accounts reset, I wasn't sure if this could be a problem for suspending the account. Now I know it. Best Regards,

Hello, My account was suspended, although I think I logged in at least once at month to keep the account active. Username: raqbul Server: johnny Domain: bulnesabogada.es.eu.org Maybe it was marked as duplicate (i.e. break terms of service), as I share another account (danval) that is accessed from the same network: two blogs of two people in my home, so same public IP. The original post where I asked permisson to use these two accounts was this: Both accounts have been recently reset to use the Plesk manager due to legacy issues with the old cPanel. Maybe this also reset this condition... If this is the case, could you please unsuspend my account? Best Regards,

Perfect! Everything is up and working. Thank you very much for all the help wolstech. Best Regards,

I need to change my main domain, please. The current one is raqbul.helioho.st, but I need to change to bulnesabogada.es.eu.org (or add a new one). Thank you. Best Regards,

Then yes, please, reset my account. I already have a backup. Always is better start fresh to avoid issues. Thank you. Best Regards,

Thank you so much, wolstech. It finally works! Anyway, I have no problem resetting my account... Do you recommend it for avoid any future problems? Best regards,

Hello, I'm trying to deploy a backup of my website (an instance of Wordpress) from the old cPanel, but I'm having troubles getting it up and running. The problem I'm facing is that my domain is not redirected to my document root. Instead, the Plesk login screen is shown. As stated in the FAQ, I tried to create a directory in my home, named public_html or httpdocs. None of them seems to work. What is wrong? Do I need to ask you for a reset of my account? This is my site info: Host: johnny User: raqbul Domain: bulnesabogada.es.eu.org Best regards,

It works again. Thank you. Through cPanel, I have found a page named "Account Load" under Metrics (I had never seen it before), which shows that my account had a high consumption of memory today, so I guess this is the reason of suspension.

Hi, My account have been suspended today and I know why. I run a wordpress site since a lot of time and never had any problems with it. Could you enable my account? Username: raqbulDomain: bulnesabogada.es.eu.orgServer: Tommy Thank you,

Great! Thanks to both of you.

Thank you Byron. I have created the account on Tommy and changed domain. Could you rename my forum username to its original? Best regards.