bwechner

Oh, happy to wait for Johnny to reappear with backups restored too. Not in a rush. Thanks for the update! I only tried now because my Thunderbird is seeing Johnny again ;-).

OK, I'm finally getting around to migrating my stuff from Johnny to Stevie. Clearly not been a rush ;-). But do want to get it done. The catalyst actually was that today Johnny cam back on-line.

Not the one problem I have is logging in. I basically can't. So I tried a password reset and I get this message:

 

Johnny Crash

Your account is located on the Johnny server. Due to a catastrophic hardware failure Johnny is currently offline. We are sending an admin to our datacenter to work on the server as soon as possible. We hope to be able to recover all of the user data on Johnny, but it's too early to know if there will be anything to recover. You can follow us on Twitter and like us on Facebook for the latest news. If you would like to transfer your account to Stevie you may do so by creating a new account. If you need help with anything don't hesitate to ask. Thank you for your patience during this unexpected downtime.

OK, so I figure, no drama, create an new account. Only I can't create an account "bwechner" as it is taken, by me ;-). Mildly annoying.

I wonder if there's a fix or workaround short of thinkering up a new account name and managing it.

As an aside, email to support@heliohost.org is bouncing, yet the form has a section titled Email Support that suggests mailing there.

I'd love to keep my account and just put my stuff on Stevie or Tommy (Tommy apparently is full). And chance of doing that? If a backup of Johnny is available still happy to use that, no crisis if not, can upload from here and reconfigure.R

Regards,

Bernd.

Define your first line of code (shebang line) like this

#!/usr/bin/perl -w

Finally got to log on again added -w to the first line and voila it works. Thanks enormously Byron.

The irony is that -w only turns on warning reports and yet adding it seems to stop the script from bailing as well, i.e. it seems it bails on warnings without it causing the error. Must check the warnings, perhaps in the log file, when I get around to it.

Help. I now received an em,ail that my account is suspended due to 30 days inactivity and I should ,log on to fix this, only I cannot log on! So I am effectively in limbo it seems.

I am using the email on my account (IMAP) regularly so the inactivity measure seems to overlook this BTW. And also because of this I'm a little inconvenienced by the suspension now (i.e. can't log into IMAP as of today).

Which for better or for worse is an indicator that the original inability to log in was not due to suspension. So i will now quickly try password recovery (but am bamboozled as the password has not changed since I set it at outset and has been working for IMAP in the mean time ...

regards,

Bernd.

YES! It succeeded. I managed with the link in the suspension email to renew the account and then I managed at last to reset the password (which was failing a month ago) and so am now able to log on again.

Many thanks to Heliohost for providing the service and this can now be closed.

a. bwechner

b. johnny

c. wechner.info

Not sure if it's suspended. Just can't log on since about 2 days ago (it reports simply "The login is invalid"), and the option to reset password sends me an emailw ith confirmation code, but the cPanel Confirmation code page simply refreshes when I enter the confirmation code. So can't log in anymore.

Wondering if there's a technical issue, or if the account was suspended (though I wans't emailed about anything and haven't done anything that I think warrants silent or any kind of suspension). So perhaps not, perhaps something else.

I've cleared all cookies form heliohost and trried again. No luck.

Regards,

Bernd.

Thanks Byron! Will try. As soon as I can log back in. Something seems up with my account or with Johnny, Looking into it now.

Am stuck trung to diagnose what is wrong with my perl CGI. A simpel port from a previous host, so I try say a simple Perl script that prints a list of variables:

http://bernd.wechner...bin/printenv.pl

and the error I receive is:

And yet in my error log I see only a failed access attempt to:

which makes sense as Ithe reported error says as much.

Now the script has mode 0755 as needed and it resides in the cgi-bin fold which laso has 0755 mode.

The access log correctly shows:

And the favicon displays on my browser tab.

Is there a way to further diagnose why a very simple perl CGI would throw a 500 error? Here's all it contains:

Bump!

Really stuck on this. Any tips appreciated.

I have precisely this problem today and no solution so am disappointed to see no replies alas. I cna however help you by observing the content of the script is irrelevant as it isn't even loaded. It is found, but not loaded. I know it's found because if I change the name of the script I get another error in the log saying it's not found. So I firts suspect permissions, and ensured it had 755 and still no luck. So I'm presently bamboozled as SSH is not available to log on and do manual execution diagnositics or poke around. So am relying on some tips here as to what might be at play. My situation is:

/public_html/bernd/index.shtml

Perms 0644

Complete content:

&--#60;META http-equiv="expires" content="0"&--#62;

&--#60;!--#include virtual="cgi-bin/build_home.pl"--&--#62;

/public_html/bernd/cgi-bin/build_home.pl

Perms 0755

Head:

#!/usr/bin/perl

#####################################################################################

## Builds a home page and prints it

I would appreciate some insights here. A slight mystery. This is a port form anotehr host where it worked fine, but something is awry here and the include is failing.