GuiltyPixel
-
Posts
3 -
Joined
-
Last visited
-
Days Won
1
Posts posted by GuiltyPixel
-
-
It was lower case, and yes, please reset it for me.
That worked, thanks Yash. I'm good from here
- 1
-
I cannot log into the cpanel using the login credentials I signed up with, and the password reset function isn't sending me a confirmation email. Client and server spam filtering didn't reject anything from this domain, and it's whitelisted anyway.
user: gpixel
domain: guiltypixel.com
hosted on stevie
Home Ip Blocked?
in Customer Service
Posted
gpixel guiltypixel.com on stevie
Hey there, it seems my home IP was being filtered, preventing me from accessing IMAP on Stevie, although a while after asking for help in chat I find it is working again; I assume someone saw my message and addressed it or the filtering was temporary. It was working from another IP, I have two connections available from home.
How can I prevent this from happening? Should I limit how often my clients check the server for messages? Is there a limit in place which will cause filtering to occur? Perhaps you could whitelist 66.69.123.176/24 on stevie ports 993 and 465?
Thanks,
GP