10techieseek

Thank you again for the help and ideas. You provided insight into the type of questions to ask.

I installed a different type of CAPTCHA and crafted some questions that, hopefully, will be difficult for spambots to answer.

We will find out if this is the solution.

It looks like someone flagged one of your emails as spam:

 We have received a complaint about your account. Please investigate and fix within 24 hours. Hurricane Electric Abuse Department support@he.net From scomp@aol.net Wed Jul 29 06:19:31 2015 Return-Path:  X-Original-To: report@abuse.he.net Delivered-To: report@abuse.he.net Received: from smr-m4.mx.aol.com (smr-m4.mx.aol.com [64.12.232.220]) by abuse.he.net (Postfix) with ESMTPS id B9CF9540112 for ; Wed, 29 Jul 2015 06:19:30 -0700 (PDT) Received: from scmp-m004.mail.aol.com (scmp-m004.mail.aol.com [172.29.110.247]) by smr-m4.mx.aol.com (AOL Mail Bouncer) with ESMTP id 1EFE5380002B0 for ; Wed, 29 Jul 2015 09:19:30 -0400 (EDT) Received: from scomp@aol.net by scmp-m004.mail.aol.com; Wed, 29 Jul 2015 09:19:25 EDT To: report@abuse.he.net From: scomp@aol.net Date: Wed, 29 Jul 2015 09:19:25 EDT Subject: Email Feedback Report for IP 65.19.143.2 MIME-Version: 1.0 Content-Type: multipart/report; report-type=feedback-report; boundary="boundary-1138-29572-2659438-24754" X-AOL-INRLY: stevie.heliohost.org [65.19.143.2] scmp-m004 X-Loop: scomp --boundary-1138-29572-2659438-24754 Content-Type: text/plain; charset="US-ASCII" Content-Transfer-Encoding: 7bit This is an email abuse report for an email message with the message-id of 502b3ccb46e562b1dc253504564f37fb@www.softwhiz.co.uk received from IP address 65.19.143.2 on Wed, 29 Jul 2015 01:54:06 -0400 (EDT) For information, please review the top portion of the following page: http://postmaster.aol.com/Postmaster.FeedbackLoop.php For information about AOL E-mail guidelines, please see http://postmaster.aol.com/Postmaster.Guidelines.php If you would like to cancel or change the configuration for your FBL please use the tool located at: http://postmaster.aol.com/SupportRequest.FBL.php --boundary-1138-29572-2659438-24754 Content-Disposition: inline Content-Type: message/feedback-report Feedback-Type: abuse User-Agent: AOL SComp Version: 0.1 Received-Date: Wed, 29 Jul 2015 01:54:06 -0400 (EDT) Source-IP: 65.19.143.2 Reported-Domain: stevie.heliohost.org Redacted-Address: redacted Redacted-Address: redacted@ --boundary-1138-29572-2659438-24754 Content-Type: message/rfc822 Content-Disposition: inline Return-Path:  Received: from stevie.heliohost.org (stevie.heliohost.org [65.19.143.2]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by mtaig-mcc01.mx.aol.com (Internet Inbound) with ESMTPS id 7213070000083 for ; Wed, 29 Jul 2015 01:54:06 -0400 (EDT) Received: from logica10 by stevie.heliohost.org with local (Exim 4.80) (envelope-from ) id 1ZKKJo-00076B-C7 for redacted; Tue, 28 Jul 2015 22:53:55 -0700 To: redacted@aol.com Subject: =?UTF-8?B?V2VsY29tZSB0byAiU29mdHdoaXogRW50ZXJwcmlzZSBGb3J1bXMi?= From:  Reply-To:  MIME-Version: 1.0 Message-ID: <502b3ccb46e562b1dc253504564f37fb@www.softwhiz.co.uk> Date: Tue, 28 Jul 2015 22:54:20 -0700 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: phpBB3 X-MimeOLE: phpBB3 X-phpBB-Origin: phpbb://softwhiz.co.uk/phpapps/forums X-AntiAbuse: Board servername - =?UTF-8?B?d3d3LnNvZnR3aGl6LmNvLnVr?= X-AntiAbuse: User_id - 1 X-AntiAbuse: Username - =?UTF-8?B?QW5vbnltb3Vz?= X-AntiAbuse: User IP - 188.163.78.16 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - stevie.heliohost.org X-AntiAbuse: Original Domain - aol.com X-AntiAbuse: Originator/Caller UID/GID - [36077 32003] / [47 12] X-AntiAbuse: Sender Address Domain - stevie.heliohost.org X-Get-Message-Sender-Via: stevie.heliohost.org: authenticated_id: logica10/from_h X-Source: /usr/bin/php X-Source-Args: /usr/bin/php /home1/logica10/public_html/phpapps/forums/ucp.php X-Source-Dir: softwhiz.co.uk:/public_html/phpapps/forums x-aol-global-disposition: G Authentication-Results: mx.aol.com; spf=none (aol.com: the domain stevie.heliohost.org appears to have no SPF Record.) smtp.mailfrom=stevie.heliohost.org; x-aol-sid: 3039ac1afd4155b86a7e191c X-AOL-IP: 65.19.143.2 X-AOL-SPF: domain : stevie.heliohost.org SPF : none Welcome to Softwhiz Enterprise Forums forums Please keep this e-mail for your records. Your account information is as follows: ---------------------------- Username: Hifzwof Board URL: http://softwhiz.co.uk/phpapps/forums ---------------------------- Your password has been securely stored in our database and cannot be retrieved. In the event that it is forgotten, you will be able to reset it using the email address associated with your account. Thank you for registering. -- Thanks, The Management --boundary-1138-29572-2659438-24754-- 

In my opinion that email definitely isn't spam though. Sometimes when we see something like this it's because bots are creating accounts on your forum using real email addresses that don't belong to them. Then the person who has the email says "I have no idea what this is. Spam." One way to combat this is to install a stronger captcha, and even better a custom account creation field. You could have the question like "What is two plus two?" and have your forum accept 4, four, Four, etc. Unless a bot is specifically programmed to answer that question they won't be able to create an account. The account logica10 has been unsuspended. Let us know if you need any more help or ideas for dealing with this spam issue.

Thank you for the informative response.

I will do some investigation/experimentation and let you know how things are progressing and what help, if any, is required.

Your account is suspended for sending spam, not for inactivity. Krydos will have more information on what got you suspended.

I am unaware of any spam being sent. I have had the account with you for over a year and there has not been any history of spam.

How do I get the Krydos information? Is Krydos going to post on this open forum?

Your assistance is much appreciated.

Hi HelioNet,

username: logica10

domain: softwhiz.co.uk

server: stevie

My account is currently suspended due to inactivity and I am unable to renew.

When I press the Renew Account button and than press the Reactivate button after entering my username the following message is displayed:

"...We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error...."

In the future I will ensure that cPanel is logged into at least once a month to prevent account suspension.

Thank you.

 

JNLP and exec() do two different things. Exec runs something on the server, and the other is just a text file that tells a client's java runtime to launch a specified applet on the client. Exec() is disabled for security reasons.

 

Perhaps try defining the mime type for a jnlp file: http://stevie.helioh.../mime/mime.html

 

Defining the mime type within my cPanel has solved the problem. It was thought that this had be done centrally by Web Server administrator. There is a Mime Types option within the Advanced category at the end of cPanel where you can add types for your web space.

Thank you.

Hi HelioNet,

JNLP or PHP exec() function

If it's not possible or is a security risk to have a Java Application run on Stevie can either of the following be done on Johnny?

1) Launch of Java Application through JNLP file.

2) Launch of Java Application through PHP exec() function.

I am aware that the drawback to moving to Johnny is that the server is less stable than Stevie. At this time of writing the HelioHost home page is showing Johnny Server Status with a cross.

Thank you.

Hi HelioHost,

username: logica10

domain: softwhiz.co.uk

server: stevie

I have a Java application that I want to run from my website using a JNLP (Java Network Launch Protocol) file.

The problem appears to be that the Stevie web server is serving JNLP files as text/html rather than the correct MIME type of application/x-java-jnlp-file and as a result the following error message is displayed in the browser:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

The above message is followed by the content of the JNLP file.

The Java Application launches and runs fine on my local computer with Java Web Start.

Is it possible that you could add the content-type strings for the server config. for content types that will allow JNLP files to be recognised on Stevie?

Thank you.

Hi HelioNet,

username: logica10

domain: softwhiz.co.uk

server: stevie

I am getting the error message "The login is invalid" when trying to log in from heliohost homepage or when using softwhiz.co.uk/cpanel.

Please could you restore authentication for my username and password.

Update

I did not know that my account was suspended due to inactivity when writing the above. cPanel has not been logged into for a while (over a month). I have reactivated the account.

Thanks.

don't use mysql user 'root'.

use the mysql user you created in cpanel along with the password you gave it.

The Mysql Server is up and running now.

Some observations and questions for future reference:

I have been using the Stevie MySQL server every day for about a fortnight and daily been getting Error #2002. This is the first time I've seen code #1045.

Is it true that when you create a Mysql user to use a particular database than automatically that user with access will be selected when clicking on phpMyAdmin from cPanel and than clicking on the database?

What causes user 'root' to be used for a database rather than a user you have assgined for the database?

Can you select from within phpMyAdmin what user you want to use a particular database?

Hi HelioNet,

username: logica10

domain: softwhiz.co.uk

server: stevie

The Mysql server is not accessible at this time of writing and the following code / message is being returned when clicking on phpMyAdmin from cPanel:

Error

 

SQL query: Edit Edit

 

SET CHARACTER SET 'utf8';

 

MySQL said: Documentation

#1045 - Access denied for user 'root'@'localhost' (using password: NO)

This code is not listed in the "Stevie Mysql - Common Questions and Problems" topic.

Thanks in advance.

I tried to register the Heliohost account again this morning at 8:00am GMT with the same username (10logbud) and received the following message after clicking Create Account:

Create Stevie Account

!

"Congratulations! Your account has been added to the creation queue. You should be able to login at softwhiz.co.uk/cpanel within 24 hours. Please note, however, that because account creation is daemonized it may take up to 48 hours before your site is up on the web."

I then received the emails "Hosting Account Installed!" followed by "HelioHost Account Error". The second email contains the following message:

"Dear 10logbud,

Your hosting account at HelioHost has encountered an error during installation. The error is:

Sorry you must provide a valid username..."

The account error message also stated that I should try again. I tried again with the new username of logica10 and have not received an Account Error message. Apparently, the HelioHost Hosting System does not like certain types of usernames?

I will try to log into cpanel after 24 hours. If you don't hear from me again in this topic than you can assume login is fine.

Hi HelioNet Community,

Just to tell you, this maybe one of the reason. The username's are case-sensitive. This might be the reason that you are not able to login.

The username is in all lowercase letters and that's what I'm typing in the username box of the login.

Have you updated you ns name to heliohost

Yes, this was done immediately after Helihost registration. At my Domain Registrar the domain softwhiz.co.uk now points to the following nameservers:

ns1.heliohost.org

ns2.heliohost.org

I'm not seeing your username or domain name in our database. Try registering again and make sure to check your email later for another email saying that something went wrong.

After Thursday's registration I didn't receive any email messages from Heliohost saying that something went wrong. I will try to register again tomorrow just after 8:00am GMT (12:00 US). If you don't hear from me again in this topic next week than you can assume login is fine.

Hi HelioNet,

I signed up to hosting last Thursday at about 8:20am GMT (12:20 US) and at this time of writing unable to log in.

The login is being attempted from the Heliohost.org home page and the error message displayed is "We're Sorry, but we could not find that username in the database". It's been more than 48 hours since sign up.

cpanel username: 10logbud

domain: softwhiz.co.uk

server: stevie

Thank you.