e08ftunram

...so disappointed., i'm use heliohost for main hosting last year., but just in last month, there's 3 times of suspended, with different reason.

..

at least, can i get my data backup??

if can't, its time to say, thank you for all support until now.

yes, escalate the problem please. then after i got the reason, what happened?

i'm sorry, heliohost admin, but the last post is unsolved my problem, the account still suspended, without any reason. can you unsuspended the account? and tell me why its suspended, i believe there's mistake or hijaking that is not from me. thank you.

a. usrnme heliohost: elektro8

b. server: stevie

c. domain: elektro08.com

That account can't be unsuspended:

Do not unsuspend. Do not backup.

but why? i lost all the data? i can access site in the morning, but several hours later its suspended.

hello, heliohost admin.

my account has been suspended today, can u tell me what happened again?

my details:

a. usrnme heliohost: elektro8

b. server: stevie

c. domain: elektro08.com

thanks for any responsibility.

hello,

i've got this problem in 3 days. i can't access database, even phpmyadmin. its showing that error #1045 that showed on attachment picture below. please help ,

a. username: elektro8

b. server: stevie

c. domain: elektro08.com

thank you.

hai, admin @Byron , can you find out why these error

"Error establishing a database connection "

coming out, and the site cant using database?, please help. thanks for any help.

best regards

okay, thank you admin

hello heliohost admin.,

i found this morning my site http://elektro08.com/ suspended again, could you tell me what happened?

is there any malware again in the site since march 22 suspended action.

this is the details:

a. hh username: elektro8

b. the server: stevie heliohost

c. my main domain: elektro08.com

thank you,

best regards

aahh. yes, my site has been hacked 3 days ago, and i'm using restore feature on softcalous. alright thanks, i will clean all that malicious files that been injection to my site. thank you.

best regards.

Hello heliohost admin,

i've got problem this morning. my site , http:/elektro08.com/ got suspended. i'm not understand what i've done, last night the site is okay and easily to access as always. but this morning i look at message in site that the account suspended.

my cpanel account at elektro8 is suspended too, i think about the point one of reason of suspended. high usage of resources, maybe it come from wordpress plugin that i install call wordfence using your resource too much. i guess that, and i'm sorry if it makes this account suspended. please help me, and unsuspended the account, i think i should remove or using less setting on wordfence.

a. hh username: elektro8

b. the server: stevie heliohost

c. my main domain: elektro08.com

best regards.