e08ftunram
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Posts
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Posts posted by e08ftunram
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yes, escalate the problem please. then after i got the reason, what happened?
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i'm sorry, heliohost admin, but the last post is unsolved my problem, the account still suspended, without any reason. can you unsuspended the account? and tell me why its suspended, i believe there's mistake or hijaking that is not from me. thank you.
a. usrnme heliohost: elektro8
b. server: stevie
c. domain: elektro08.com
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That account can't be unsuspended:Do not unsuspend. Do not backup.
but why? i lost all the data? i can access site in the morning, but several hours later its suspended.
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hello, heliohost admin.
my account has been suspended today, can u tell me what happened again?
my details:
a. usrnme heliohost: elektro8
b. server: stevie
c. domain: elektro08.com
thanks for any responsibility.
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hai, admin @Byron , can you find out why these error
"Error establishing a database connection "
coming out, and the site cant using database?, please help. thanks for any help.
best regards
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okay, thank you admin
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hello heliohost admin.,
i found this morning my site http://elektro08.com/ suspended again, could you tell me what happened?
is there any malware again in the site since march 22 suspended action.
this is the details:
a. hh username: elektro8
b. the server: stevie heliohost
c. my main domain: elektro08.com
thank you,
best regards
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aahh. yes, my site has been hacked 3 days ago, and i'm using restore feature on softcalous. alright thanks, i will clean all that malicious files that been injection to my site. thank you.
best regards.
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Hello heliohost admin,
i've got problem this morning. my site , http:/elektro08.com/ got suspended. i'm not understand what i've done, last night the site is okay and easily to access as always. but this morning i look at message in site that the account suspended.
my cpanel account at elektro8 is suspended too, i think about the point one of reason of suspended. high usage of resources, maybe it come from wordpress plugin that i install call wordfence using your resource too much. i guess that, and i'm sorry if it makes this account suspended. please help me, and unsuspended the account, i think i should remove or using less setting on wordfence.
a. hh username: elektro8
b. the server: stevie heliohost
c. my main domain: elektro08.com
best regards.
[Solved] Suspended : Elektro8
in Escalated Requests
Posted
...so disappointed., i'm use heliohost for main hosting last year., but just in last month, there's 3 times of suspended, with different reason.
..
at least, can i get my data backup??
if can't, its time to say, thank you for all support until now.