gunnelsunder

Server load was down to 3.39 just a minute ago, and my SSL certifcate successfully installed.

Problem resolved for now, I think.

Thanks again.

Escalatng...

 

Please post your username and domain name.

<snip>

Thanks, byron.

Can anyone think of a reason why this might be happening?

Now with dedicated IP, I have successfully added private key and certificate for my domain.

Things go wrong when I try to activate SSL, as follows:

Install/Update A SSL Host

Your SSL certificate failed to install on your site.

Error from ssl wrapper: Unable to produce a valid Apache configuration file.

All I can think is it's related to the high server load at the moment. But is it? Is something else going on?

Any suggestions much appreciated.

Please can I have a dedicated IP. I have obtained a CA-signed certificate for my domain and would like to start implementing SSL within my site.

<snip>

Thanks very much in advance. Thanks also for running this excellent service.

(Add "321321" to the password and it should work.)

Perfect - that did the trick. Thanks. :-)

Do you own the domain?

Web hosts - paid or free - don't tend to support all DNS features I need (SRV records are invariably missing), hence the separate nameservers. Works well enough as long as the IP addresses are reasonably stable.

Great to be back in business. Thanks again.

I've reset your account and PM'd you the new password.

Thanks for the quick response.

Unfortunately it hasn't resolved the issue :- I can't log in using the new password either. (Last checked a few mins ago.)

Have tried using different IPs plus a proxy in case I've suffered an IP ban, and also the account renewal feature in the Support FAQ. No joy. Can't see any mention of propagation delays for cpanel pasword resets on the forums so I guess waiting won't help either.

I'm clean out of ideas - any help with this problem much appreciated.

Hi,

I've lost my cpanel password and can't seem to use cpanel's password reset feature at HelioHost - the cpanel login page offers it but the confirmation code email never arrives. (It's not in my spam box either.)

<snip> the account is about to be suspended for inactivity. Can anyone help?

Thanks very much in advance.