Deathmax

HH username: deathmax

Domain: deathmax.heliohost.org

Server: Johnny

Cleared browser cache and used a few proxies, same queued page.

Was working fine a few hours ago. Cpanel is still accessible.

Also occurring with my account.

cPanel username: deathmax

domain: deathmax.heliohost.org

server: Johnny

I also have the infinite disk space bug.

Well, just informing you, since this is the 2nd time this has occured.

I have since re-registered for a site.

cPanel username: deathmax

Main domain: deathmax.tk

Server: Johnny

Just to add a little more information to this, this is occurring on Johnny.

I recreated the account under deathmax.

Well, the only issue I have left is the domains and subdomains on the previous are claimed to be owned by another user whenever I try to add them.

They were never pointed at Heliohost's nameservers. Anyways I've pointed them back to Heliohost's NS for now.

Also, trying to create my old mail account seems to indicate that the account was still there. Could there be remnants of the old account lying around?

Hmm...Your account was deleted. Feel free to create a new one.

Made a new account. I'm guessing my account was deleted by accident?

I have one issue though.

Error from park wrapper: deathmax.tk is owned by another user.

Error from park wrapper: deathmax.co.cc is owned by another user.

These were domains that were on the deleted account.

EDIT: I've bypassed the issue by using the domain changer script. But adding subdomains result in the same "<domain> is owned by another user" message.

A few days ago.

Username : Deathmax

Server : Johnny

Domain : deathmax.tk

Recently the site was down and when it got back up, I see a queued page and I'm unable to log into my account. I get hit with a Login Attempt Failed! whenever I try to log in.I've also attempted to reset my password, but I never get an email.

FTP also results in a Login Authentication Failed.

Logging in via heliohost.com/home results in We're sorry, but we could not find that username in the database.

1. deathmax

2. deathmax.tk

3. Johnny

4. 1

On a side note, I see a down message for Johnny on the load indicator.

Should be up now. The hackers seem to have replaced random files with their HTML page, so I'm not sure but that might have happened to you guys too. If it did... sorry, but we have no backups.

It seems to have replaced any file with the word index in it.

Also, parts of cPanel is still not back up yet

Currently looks like cPanel is back up, but the sites are down.

How much data was compromised?

For people currently on Stevie, we can delete their accounts and allow them to re-signup on Johnny.

So if we wish to have ASP.Net or JSP, we have to signup again on Johnny (after our account on Stevie is deleted) right?

Will there be a thread where I can ask for such a deletion, or is it treated on a case-by-case basis?

Can't seem to access the site, even though pinging it still works.

Also noticed the server load images from Byron are also dead.

http://www.downforeveryoneorjustme.com/deathmax.co.cc

http://www.downforeveryoneorjustme.com/byr...s.heliohost.org

C:\Users\Deathmax>ping 65.19.141.68

Pinging 65.19.141.68 with 32 bytes of data:
Reply from 65.19.141.68: bytes=32 time=234ms TTL=57
Reply from 65.19.141.68: bytes=32 time=218ms TTL=57
Reply from 65.19.141.68: bytes=32 time=220ms TTL=57
Reply from 65.19.141.68: bytes=32 time=240ms TTL=57

Ping statistics for 65.19.141.68:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 218ms, Maximum = 240ms, Average = 228ms

C:\Users\Deathmax>ping deathmax.co.cc

Pinging deathmax.co.cc [65.19.141.68] with 32 bytes of data:
Reply from 65.19.141.68: bytes=32 time=242ms TTL=57
Reply from 65.19.141.68: bytes=32 time=242ms TTL=57
Reply from 65.19.141.68: bytes=32 time=238ms TTL=57
Reply from 65.19.141.68: bytes=32 time=244ms TTL=57

Ping statistics for 65.19.141.68:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 238ms, Maximum = 244ms, Average = 241ms

EDIT : Just saw the server status on the Heliohost front page. FTP still works though?

EDIT : Every domain is now pointing at the queued page?

I know park the 2nd domain, but currently I do not have access over my main domain, so could you change it?

Username : Deathmax

Domain : 2galileo.co.cc

Domain to change to : deathmax.co.cc

It was WordPress.

EDIT: Seems to be working now.

Did you write index.php or is it part of a software package? What other php scripts have you been running?

It was part of a software package, but the script I was running before was deathmax.co.cc/i/upload.php

Apache is setup to limit each user to a maximum of 5 forked processes at a time.

Sadly, I have no idea how to kill those processes.

Trying to run PHP scripts, the site just errors out with 500.

http://deathmax.co.cc/index.php

Could it be that I have too many php scripts running?

Username : Deathmax