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Thank you for you help and advice , i'm very happy with the support team who do a great work , big up to you guys u place should be heaven

HelioHost username : hh_med HelioHost server : stevie HelioHost main domain : kooorav.heliohost.org // kooorav.com Hello, My account was suspended because your system detected a malware hosted on it , when i posted the issue for the first time i received an answer saying that the reason of suspension was inactivity , but after that you replied with the real reason : Malware. 1 file(s). PHP.R57-1 FOUND. http://www.helionet.org/index/topic/16794-solved-suspended-med/ you activated my account to let me remove the malicious file , but i didn't notice it because i didn't check since the first time answer, today i discovered the real reason and i'm ready to fire the malware , i need another 24 hours activation to make a backup and scan my files. Thanks in advance . Kind regards

HelioHost username : hh_med HelioHost server : stevie HelioHost main domain : kooorav.heliohost.org // kooorav.com Hello , My HH account was suspended for reasons i ignore , i believe i respected the terms and usage conditions, didn't cosume too much ressources and i didn't host malicious files or illegal content, can you tell me what is the reason for account suspension , and if there is, a way to solve this situation , at least get a backup of my website . thank you in advance . Kind Regards