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romainb

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Everything posted by romainb

  1. Hello, Could you please help me restore database visibility for my account? Thanks Server: stevie User: romainb Database: romainb_piwi376 Thanks!
  2. Hi, I scanned a complete backup of my home directory with ClamWin, ESET, and Avast without finding anything. Could you point me to the files that were detected as malware? Thanks
  3. Heliohost username : romainb Server : stevie Main domain : rnb.heliohost.org I did not receive a suspended account notification by mail (though it has been a little inactive so that might be why). Tried reactivating through the script and got : "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error." (cleared cache and tried different browsers, same issue) Thanks!
  4. Heliohost username: romainb Server: stevie Main domain: rnb.heliohost.org As background - the account was suspended for inactivity on July 11th, I reactivated through the automatic page, it showed as a success... but the account remained suspended. Thanks
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