Hi
We registered to HelioHost about two months ago. Our domain is wemag.heliohost.org.
About three days ago I visited our site, and instead of the content, came up a page saying that the account has been suspended. It didn't say why or when. Moreover, we did not receive any warning email, despite the fact that I turned on the option of receiving an email in case we reach the space/bandwidth limit. I tried to login to the cPanel, but it didn't work (no error message. It simply didn't).
I don't recall we did anything against the rules, so I don't know why our account was suspended. It's also weird that we didn't receive any notice.
Did we misuse our account somehow? Or perhaps it's a system error?
Thanks,
Itamar Bledsoe
webmaster of the Wemag team