ok but now I am getting impatient because it's been 4 days 
and while my dns has populated and points to heliohosts 
nameservers, my account doesn't even seem to exist yet.   
???   
I should add that I did get this email initially regarding account installation,  
but assume that my account is not "active" yet, however I do not even see  
a suspended message either as the email suggests:   
Dear majick, 
Your hosting account at HelioHost has been installed. Here is your account information: 
Username: majick (note: case sensitive!) 
Password: ******* 
Domain: ktwdemo.com 
Control Panel URL: http://ktwdemo.com/cpanel 
Please note that you may have to wait before your account becomes active. If this is 
so, you will see a suspended message on your domain until validation.