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Posts
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Everything posted by seintitus
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ok. Thanks lets wait for his assistance
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Hello. My username is tchesoen. I am unable to send emails from my account. They all fail with an error citing a lack of SPF or DKIM records. Kindly assist
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[Solved] Request For increase on my Account Storage
seintitus replied to seintitus's topic in Customer Service
My Pleasure. I am proud of Heliohost family. -
Hello. My username is tchesoen. I have made a $5 donation towards Morty Server and therefore request an increase in the storage of my account. I have hereby attached screenshot of the donation receipt.
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[Solved] Error installing ssl for my webmail
seintitus replied to seintitus's topic in Escalated Requests
Ok, thanks a lot. Let's wait for him -
[Solved] Error installing ssl for my webmail
seintitus replied to seintitus's topic in Escalated Requests
Hello. I have secured my mail by changing the password. However, I am still not able to enable SSL for webmail -
[Solved] Error installing ssl for my webmail
seintitus replied to seintitus's topic in Escalated Requests
Hello. I have no idea how it sent those mails? Could someone have a gain access to my mail account? Let me change the mail password -
My username is tchesoen. I am experiencing an error every time I try to install SSL for my webmail. I have attached a screenshot of the said error.
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Hello. My username is tchesoen. I am trying to install a letsencrypt wildcard ssl certificate to my domain cyclos.za.org and it's asking me to add a txt dns record as shown on the attached screenshot. Kindly assist Regards, Titus
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Hello. My username is tchesoen and l would like to request you to add 2 subdomain to my account as follows: study.cyclos.za.org & clinic.cyclos.za.org Kind regards, Titus
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[Solved] Request For Wildcard subdomain
seintitus replied to seintitus's topic in Escalated Requests
Ok thanks, I appreciate -
Hello. I would like to request for activation of wildcard subdomain feature for the following domain: (cyclos.za.org) My username is tchesoen Kind regards, Titus
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Yes I am able to login. Thanks
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Hello. Does the free hosting support the wildcard subdomain feature?
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ok thanks ill wait
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Is there anything I should do or just wait for the admin to fix?
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Hello. I would like to request for renewal of my account which has been inactive for quite some time now. My username is: tchesoen Kind regards, Titus
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500 internal server error on my Plesk account
seintitus replied to seintitus's topic in Website Management and Coding
It throws a 404 error -
500 internal server error on my Plesk account
seintitus replied to seintitus's topic in Website Management and Coding
The error doesnt go away even after removing the portion of the .htaccess code you indicated above -
500 internal server error on my Plesk account
seintitus replied to seintitus's topic in Website Management and Coding
Hello. No even after removing that portion, the error is still there. Hello. Ive checked the error logs. I am posting it below: [core:alert] /home/cyclos.za.org/public_html/.htaccess: Options not allowed here And here is my .htaccess: <IfModule mod_rewrite.c> <IfModule mod_negotiation.c> Options -MultiViews -Indexes </IfModule> RewriteEngine On # Handle Authorization Header RewriteCond %{HTTP:Authorization} . RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # Redirect Trailing Slashes If Not A Folder... RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} (.+)/$ RewriteRule ^ %1 [L,R=301] # Send Requests To Front Controller... RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME} !-f RewriteRule ^ index.php [L] </IfModule> -
500 internal server error on my Plesk account
seintitus replied to seintitus's topic in Website Management and Coding
Hello. Ive checked the error logs. I am posting it below: [core:alert] /home/cyclos.za.org/public_html/.htaccess: Options not allowed here And here is my .htaccess: <IfModule mod_rewrite.c> <IfModule mod_negotiation.c> Options -MultiViews -Indexes </IfModule> RewriteEngine On # Handle Authorization Header RewriteCond %{HTTP:Authorization} . RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] # Redirect Trailing Slashes If Not A Folder... RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} (.+)/$ RewriteRule ^ %1 [L,R=301] # Send Requests To Front Controller... RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME} !-f RewriteRule ^ index.php [L] </IfModule> -
I am unable to login to my heliohost account. I get an error saying wrong login information. My username is tchesoen. Kindly assist me reset my account Regards, Titus Chesoen