BKunkle
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Posts posted by BKunkle
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Hi, my userid is BKunkle and I cannot log into cPanel. I've tried from two or three different computers. Also my site appears to be down but I didn't get any notification that it was suspended. Can you help, please?
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I received an email this morning saying, in part:
Your hosting account at HelioHost has been suspended. This either due to a period of account inactivity or missed renewal date.When following the link in the email, it took me to a page that said my account was not suspended. My website is still active.
Did I fail to do something I ought to have done? What was it? Or was this a mistake?
Am I, in fact, suspended?
Unable to log into cPanel
in Customer Service
Posted
I've been registered for months. Yes, I read the FAQ. My URL is BKunkle.heliohost.org. (Sorry about that--I didn't realize it wasn't obvious.)
I've had trouble logging into cPanel. But my site is not inactive. I would appreciate any help.
Thanks in advance.