mame

The web site is now working. The problem was on one of the php file that contains server path.

Before(when the domain was an add on domain) the server path was public_html/hameroha.com.

Now since the main domain is changed, the server path should be root i.e public_html.

I have edited that php file(changed server path to root) and website is now running.

Thank you.

Thank you Byron, I really appreciate your great support and response.

I have no words to thank you more than this. I really pleasant with your support and all heliohost & helionet staffs.

That is why I am using your host more than a year, not only your host is free, but also your support is great.

Thank you again.

The main domain is now successfully changed to hameroha.com in the cpanel.

Unfortunately the website is not working. It is same as before.

http://hameroha.com/photos.php

Ok I am deleting the above two sub domains.

Sorry for delay. My internet connection is slow.

I have deleted the two sub domains hameroha.ethiopiandating.tk and academic.hameroha.com

Now I have successfully loged in to cpanel.

Shall I delete the following sub domain?

hameroha.ethiopiandating.tk

I couldn't log in to cpanel and also ftp via FileZila.

It is same as before.

Thank you.

Thank you very much. But I can't log in.

It says 'The log in is invalid'.

Yes it is ethiopiandating.tk

If I can access my cpanel, at least I can take a back up.

Thank you Byron.

website is not working still now.

I can't log in to my CPanel.

I am waiting more than two days please any help at least allow me to log in to CPanel.

Thank you.

Now I can't even log in to CPanel and can't connect to FTP via FileZila.

Thank you Byron again.

I am waiting you.

Thank you Byron, if so what is the solution that I can do to fix the problem?

Or is there any solution that fix the problem?

Any help is appreciated. I need to fix the problem as soon as posible because I have many visitors and members on my site.

Thank you in advance.

My website is hameroha.com and it is on stevie server.

Only the home page is loading and all other pages are not loaded at all.

The links are below and when I click on any links other than home page it is not open at all on the browser.

This happens more than a day.

If the website is working for you and not working for me, what is your suggestion or solution?

I tried on more than three PCs and not working for me for more than 24 hours.

Not only the main domain please also check the following links.

http://hameroha.com/photos.php

http://hameroha.com/blogs.php

http://hameroha.com/login.php

For me all these links are not working. Nothing displayed on the page. It is blank as shown on the screenshoot attached below.

Please any help

Thank you.

If the website is working for you and not working for me, what is your suggestion or solution?

I tried on more than three PCs and not working for me for more than 24 hours.

Not only the main domain please also check the following links.

http://hameroha.com/photos.php

http://hameroha.com/blogs.php

http://hameroha.com/login.php

For me all these links are not working. Nothing displayed on the page. It is blank as shown on the screenshoot attached below.

Please any help

Thank you.

http://stevie.heliohost.org works now.

but hameroha.com is not working till now

My website is hameroha.com and failed to look up its DNS.

My website is not working.

Also http://stevie.heliohost.org/ is not working.

Thank you

Thank you for your fast response but I didn't run 4 cron jobs with in 24 hours.

Any way thank you again since you unsuspended my account.

I had run a cron job every minute mistakenly some minutes ago.

Actually I don't need to run a cron job every minute but I need to run every 5 minutes.

On the create cron job page on the cpanel, the default setting was every minute and I forgot to select every 5 minute.

Any way that is my mistake. After that my account was suspended.

If this is the reason, I will not do this again.

Thank you in advance.

HelioHost username: mamtekl

Server: Stevie

main domain: ethiopiandating.tk

The current domain is hameroha.com

Thank you for your support.

Even if my site is slow till now I have understood the cause from your reply.

But it is not due to caching because I already have a caching plugin.

Thank you again.

Thank you for your response.

Page load time isstill 6.4 s. Is it normal or fast?

Based on pingdom tools speed test, the result is below.

Your website is slower than 77% of all tested websites.

You can see at http://tools.pingdom.com/fpt/#!/diWZbN/hameroha.com

Thank you

I know that stevie server was fast before some days. But starting from some days ago my website is slow and even it can't load the page for me. I have checked the response time with pingdom and its average response time is 1370 ms. You can see the screenshoot of response time in the attachment.

If the problem is because of my website, let me know and I will make correction on my site. My website is hameroha.com.

Thank You for your response.

My account was blocked yesterday.

I can't access to my website and also my stevie control panel.

It might be blocked by fire wall.

I need your help and appreciate your response.

Thank you in advance.

Thank you.

I really appreciate your support.

One more question, I changed my main domain from ethiopiandating.tk to hameroha.com last Friday using the following link.

http://www.heliohost.org/home/support/scripts/domain

But on the c panel, I saw that the main domain is not changed and it is ethiopiandating.tk(the previous domain).

Is the above link not correct or is there any other link that helps me to change the main domain to hameroha.com?

Thank you in advance.

I can't access http://stevie.heliohost.org.

Also I can't access my website.

It was 3 days ago.

It is working for other users but it is blocked only for me.

Please your help.

Thank you in advance