chtf

username: chtf chtf.heliohost.org server: johnny I got a notice on my site a few days ago, stating that my account had been suspended. I assumed it was for failure to login frequently enough, and followed the link to unsuspend the account. Now I can't log in at all. Here's what's happening, in both firefox and IE: I try to go to cpanel, and get the normal login page. I enter the data (double/triple checked for accuracy) and get an immediate popup, asking for the same info - username and password. No matter how many times I fill in the data, it just continues. If I click "cancel" on the popup, the login page says "The login is invalid." I used the chat feature here to talk with Shinryuu, who manually changed the password (several times) and sent it to my email. He tells me that the password was changed (by someone?) seconds after he changed it, blocking us from the account. With the last attempt, he says he can access the account, but I'm still locked out with the popup. At Shinryuu's suggestion, I downloaded Chrome, too. No popup, but it says my login is invalid.

username: chtf chtf.heliohost.org server: johnny I got a notice on my site a few days ago, stating that my account had been suspended. I followed the link to unsuspend the account. Now I can't log in at all. Here's what's happening, in both firefox and IE: I try to go to cpanel, and get the normal login page. I enter the data (double/triple checked for accuracy) and get an immediate popup, asking for the same info - username and password. No matter how many times I fill in the data, it just continues. If I click "cancel" on the popup, the login page says "The login is invalid." I used the chat feature here to talk with Shinryuu, who manually changed the password (several times) and sent it to my email. He tells me that the password was changed (by someone?) seconds after he changed it, blocking us from the account. With the last attempt, he says he can access the account, but I'm still locked out with the popup.