Turante

I strongly suggest you introduce tiered hosting plans. That's how most free hosts work, and there's a very good reason for it. People will pay for more space and bandwidth. You could make new accounts more limited, like other free hosts, but keep the previously existing accounts at their current full featured status.

Other ideas worth considering:

Try to prune enough existing accounts to reopen signups. Possibilities to achieve this goal:

 

* Reinstate account auto-deletion script (was taken off due to some problems with the script).

* Shorten inactivity period required for deletion from three months to one month.

* Force all existing account holders to request that their account be preserved. Kill all accounts that are not requested to be kept within a month.

Do this first, but be generous. Forget forcing all existing users to request their account be preserved, that's a dick move and will spread more ill will, and once you lose a customer's trust, it's gone forever. When is the last time you deleted accounts? If it's been more than a year, just delete accounts that have been inactive for 6 months or more. If that doesn't free up enough, then 3 months or more, and only if that doesn't free up enough should you shorten the inactivity period to one month.

Try to secure financial support of a non-profit nature. Possibilities to achieve this goal:

 

* Try to get somebody to donate a new server. A new server would be able to handle new signups, and as such we could reopen signups. However, a new server would require more cPanel licensing fees and probably more colocation fees. We could also apply point #2 to the new server, but this would require even more licensing fees. Ideal places to ask for free servers: datacenters, hosting companies.

* Try to get somebody to give us free colocation. Colocation is now taking more money than any other single cost for HelioHost. The best option would be to have colocation in the Seattle area, because this would mean I would be able to service the server more directly. Ideal places to ask for free colocation: datacenters, organizations with datacenters.

* Try to get somebody to donate cPanel licenses. cPanel licenses are a major cost to HelioHost, especially if want to try point #2. I have asked cPanel for free licenses, but they are not willing to provide us with them because we may be hosting commercial sites. Ideal places to ask for free cPanel licenses: cPanel executives, cPanel license resellers.

You never know what you're going to get until you ask, so go for it! People might surprise you.

OK, problem fixed.

Same here. I've been getting that error message all day.