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cmcons2

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Posts posted by cmcons2

    [Solved] Lost Password For Heliohost

    in Customer Service

    Posted

    Hello,

     

    cpanel username: cmcons

    main domain: www.cm-cons.com

    server: johnny

    I opened already a topic and I received an email from the support with a new password. My topic was closed immediately afterwards. As it didn't work out I left a reply but it has not been answered anymore.

    With username "cmcons" and the new password I received (tried ctrl.+c and typing it) I could not login at: http://johnny.helioh...org:2082/login/

    The password seemed a bit strange, as if there would be a space within the password. I also tried it without space and some other variants but nothing.

    Thanks

     

     

    [Solved] Suspended: Cmcons

    in Suspended and Queued Accounts

    Posted

    HelioHost Username: cmcons

    Server: Johnny

    HH-Main domain: www.cm-cons.com

     

    Hello,

    initially my account was suspended due to inactivity. I could reactivate it but nevertheless I wasn't able to enter into my account. Renewing the password didn't work out, neither I was able to log in into my forum account, I had to create a new one. When I entered the code for renewing the password of my HelioHost account nothing happened and I didn't reveive any email with a new password. Maybe it's because of the downtime of the server "Johnny". Well right now I really don't know whether my account was queued, suspended or the password I use is wrong. I would be really pleased if you're able to help me with my issue.

    Thanks a lot in advance

    Best,

    Christian Müller (cmcons)

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