I think my account was hacked, because I could never get into cPanel. And when I change the password email does not arrive in my inbox.
Now I could log in, and I managed to change the account password! Congratulations service to you, is the only free hosting that offers cPanel TRUE. =D
Account fully functional, I'll install my forum. Thanks HelioHost team, which has better hosting! If one day I rent / buy a hosting, be sure to HelioHost, excellent support, various resources, good database finally hosting perfect! (in Stevie server)