s6vtf3sw2

Hello,

I am unable to delete my account, tenpack77.heliohost.org, on Stevie so I can move to Johnny.

My User ID is: s6vt3sw

Thank you.

Hello, may I have a second account on Johnny for our non-profit HOA?

Actually, I just realized the HOA's account would be separate from mine, so it wouldn't be a second account. All I do is upload the documents. Please close this request unless this is incorrect.

Thank you!

Hello, may I have a second account for our non-profit HOA?

Sorry, I didn't think about that. I only use s6vtf3sw.

Awhile back when you were having the disk corruption issues with Johnny, one of the options was to switch to Stevie, and thus the new account.

I only use s6vtf3sw

The old one was just a backup in case Stevie developed similar problems but I have not noticed that. I do not need a backup of Johnny since it's only my personal portal and I have all the files on my local hard drive.

Thank you.

username: s6vtf3sw

server: stevie

Domain: tenpack77.heliohost.org

I have a reminder set in Outlook so that I login every 15 days. Not sure why this happened. Thank you.

P.S. In reading some other posts, I see a virus or malware was detected and that's why the account was suspended. I have not uploaded any new files or made any changes for weeks so that can't be the problem, either.

The e-mail address I used during registration is unique to Helionet. It has never been disclosed or used to anyone else. I just received a spam message from someone who was able to obtain this e-mail address.

1. Are you aware of any intrusion?

2. Were passwords taken?

3. Do you know what other personal information might have been accessed?

Thank you.