zoso1976

username: zoso1976

server: johnny

domain: www.ivanwallis.com

Here is some additional background. Normally I login every month to make some changes and to keep my account active, however with all the server issues I haven't been able to. I assume that is the reason why the account was marked as suspended?

Hi,

I understand the account policies and apologize for the misunderstanding.

Please unsuspend user: zoso1976 domain: www.ivanwallis.com

Thanks,

zoso1976

username: zoso1976

server your account is on: johnny

HelioHost main domain: www.ivanwallis.com

Hi,

When logging into johnny I receive the following message:

Thank You for installing cPanel / WHM.

This server is currently not licensed. Please contact the server administrator. Other services available on this server such as web services are likely functioning normally. (Cannot read license file)

Can you assist?

Hi,

I am getting the following when attempting to use Softaculous to install software (Moodle) on my johnny account:

The following error occured: The INFO.XML file could not be found! Please report this to the server administrator.

Can you assist?

Regards,

Ivan