HelioHost

Thank you.=0A=0AHeliohost Support =C3=ADrta:=0A>You= r domain is hosted on Johnny, which has a very poor uptime because he is in= tended for testing. If you need reliable service, you should move to Tommy:= https://wiki.helionet.org/accounts/moving-your-account=0A>=0A>=0A>You may = view the status of your ticket by visiting:=0A>=0A>https://www.helionet.org= /index/index.php?showtopic=3D41151=0A>=0A>Thank you,=0A>Heliohost support= =0A>https://www.heliohost.org/=0A>https://www.helionet.org/=0A>=0A>

Hi,=0A=0AIt seems to work _at the moment_. From time to time, however it st= arts throwing the remote host error, and the site becomes inaccessible for = a while through Nightbot. The problem is intermittent.=0AThe url would be h= ttp://marchofthepancakes.heliohost.org/index.php, nothing fancy. Would it h= elp in troubleshooting if I took note of the time the problem occured next?= =0A=0AThank you,=0AZolt=C3=A1n Kir=C3=A1ly=0A=0AHeliohost Support =C3=ADrta:=0A>Your domain http://marchofthepancakes.heliohos= t.org/ appears to be working. Can you provide the URL that isn't working?= =0A>=0A>=0A>You may view the status of your ticket by visiting:=0A>=0A>http= s://www.helionet.org/index/index.php?showtopic=3D41151=0A>=0A>Thank you,=0A= >Heliohost support=0A>https://www.heliohost.org/=0A>https://www.helionet.or= g/=0A>=0A>

Hi...Support....i found a other way for hosting....you can delete my account just take my e-mail adress Thanks! Greets from Jorge +++++++++++++++++++++++++++++++++++++++++++++++++++ Am 27.09.2020 um 19:21 schrieb Heliohost Support: > One of our users has been using the same free cpanel account for over 13 years now. > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic@970 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ >

Username: devdofic, Server: Ricky, Main domain: devdofic.heliohost.org I have a company and I am having problems with the heliohost server, every time I log in I have the problem that the server shows me "500 INTERNAL SERVER ERROR", this is a problem since when a user enters, this message may be displayed and therefore the user loses interest in the web page. I hope a solution, kind regards.

Hello again! Recently I was askednabout installing python modules, but root admin Krydos need some info about my account and I cant give it for him, because I dont have permissions on forum. Can you please clone my ticket? I need modules vk and vk_api for python 3.7, my server is Johnny, username: ruller, domain: ruller.heliohost.org. Thanks you again ??, 12 ????. 2020 ?., 18:00 Heliohost Support : > Our root admin Krydos will install it for you soon. > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=41034 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: mendelsp, Server: Tommy, Main domain: mendelsphotography.heliohost.org Hello, apparently I tried to log in a few times with the wrong password and now my IP address is blocked. Can you please unblock my IP address. thanks Virus-free. www.avg.com

Username: mendelsp, Server: Tommy, Main domain: mendelsphotography.heliohost.org Hello, apparently I tried to log in a few times with the wrong password and now my IP address is blocked. Can you please unblock my IP address. can plese unblock it Virus-free. www.avg.com

Username: N/A, Server: N/A, Main Domain: N/A Good day, Does your service cater for node js apps too? kind regards Wayne

Username: pzombie, Server: Johnny, Main domain: pzombie.heliohost.org Hello, I am on: Server: Johnny Python Version: 3.7 Would it be possible to have the following additional python modules added? Install arrow==0.16.0 embrace==2.3.1 sqlparse==0.3.1 Upgrade attrs= .2.0 python-dateutil==2.8.1 python-dotenv==0.14.0 six==1.15.0 typing-extensions==3.7.4.3 Thanks for the help; and the great service you are offering!

Username: mdalamin, Server: Johnny, Main domain: mdalamin.heliohost.org Dear Sir, I have a account on heliohost. And also associated my website named al-amin.me. Unfortunately I have forgotten my password. My email address is infomdalamin@gmail.com. Please reset my password and active my account. With regards, Al-Amin

Username: reishi20, Server: Tommy, Main domain: reishihealthcare.in Respected Helio Host Team, *Heliohost please help. when I tried to add domain my cpanel is showing "(XID zxguer) The domain "reishihealthcare.com " already exists in the userdata." but when I tried to remove it from domains page it is showing "Error: The domain userdata file for the "reishihealthcare.com " domain appears to be missing." So please remove this domain completely from cpanel because I need to add it again. Please help me.* I am using Tommy server. and I donated more than Two dollars. Also my website crashed yesterday and I tried to remove the domain and do it again but it showed error messages. Kindly Please help me. With Regards Bilal

> 1. ruller > 2. ruller.heliohost.org > 3. Johnny > 4. 3.7 ??, 27 ????. 2020 ?., 20:26 Heliohost Support : > Hello again! Recently I was askednabout installing python modules, but root > admin Krydos need some info about my account and I cant give it for him, > because I dont have permissions on forum. Can you please clone my ticket? I > need modules vk and vk_api for python 3.7, my server is Johnny, username: > ruller, domain: ruller.heliohost.org. Thanks you again > ??, 27 ????. 2020 ?., 20:22 Heliohost Support : > > I can't install anything without knowing the following information: > > > > 1. Your username > > 2. Your main domain > > 3. Your server > > 4. Which version of python you're using > > > > > > You may view the status of your ticket by visiting: > > > > https://www.helionet.org/index/index.php?showtopic=41034 > > > > Thank you, > > Heliohost support > > https://www.heliohost.org/ > > https://www.helionet.org/ > > > > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=41034 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hello and Good Day, I am humbly requesting my account to be unarchived. The e-mail I used is: belandresads@gmail.com I hope to hear from you soon. Thank you so much and more power. -Warlo Belandres

Username: N/A, Server: N/A, Main Domain: N/A --XRe4OF66s6MtCwTXAHzzkctOssIA6SaHe Content-Type: multipart/mixed; boundary="------------8CCA5E47F9FEE82DDB79F683" Content-Language: en-US This is a multi-part message in MIME format. --------------8CCA5E47F9FEE82DDB79F683 Content-Type: text/plain; charset=utf-8; format=fowed Content-Transfer-Encoding: quoted-printable Good morning Mrs., Mr., I tried to access your service twice (via the link I received by email), but with my options, I am told that the server is already full; that I have to wait a while. Alas, 24 hours after this time, I still have to wait another time! Without having advanced in my registration. Please enlighten me on this point, and on this, Have a nice day, Louis Leblanc --------------8CCA5E47F9FEE82DDB79F683 Content-Type: application/pgp-keys; name="OpenPGP_0xAC5AF66F663CC24B.asc" Content-Transfer-Encoding: quoted-printable Content-Disposition: attachment; filename="OpenPGP_0xAC5AF66F663CC24B.asc" -----BEGIN PGP PUBLIC KEY BLOCK----- xsDNBF9ctcABDADC6Z0GwRkaTk3wC8KxZzbkPZqzZ5sUYbwJLKEXCvyRf6hH0zi3qOVeTyLyN6Zr 7EK0yT8sFnxIkPSgQsIYtR7QkAo3YsXKUo6WLbeazUiUhnHD1QuK69Iy5Pos94xeptHyo677eOCo xtUcJbhRZFqtK/Ken9YxEG50p5mYEMh/kJvwwmfn1WJx//7a/PvGtoYMuhpZN6oNBwH6Iql+wrvx 3F0+aPV6n9pH657pIZilgMVXXBzeiXSJZXXznZEPKrJjXaFkXAS+/UPh5a5Qy7rvCJqc8cv5M88W HQeU420PiawpFDiZ5xKfayKlSHGZd4GmQgMFatT2qZpYcYQvotvvXEjlwpADHRWb4FtmV/HOeFC8 p54WRIqJxsf7VQQm0zsr/3fBDD6ZnDi3oZjg2VGrk5h9oHNcTpDH3g0qG9ba0bk/JI8O33UvAhQM z9FX7sicUxlmILUO5i6lMxYjakMDKaTaKV9AlUJYTd3Ia2oia2nEQCzjGRaL1IauG2snZ2UAEQEA Ac0oTG91aXMgTGVibGFuYyA8bG91aXMubGVibGFuY0Bub3JkbmV0LmZyPsLBDwQTAQgAORYhBMlu TJ9bVvUG7L/Qvqxa9m9mPMJLBYJfXLXBBYkB4TOAApsDBQsJCAcCBhUICQoLAgUWAgMBAAAKCRCs WvZvZjzCS6WFC/4tqSXzTP6uxDA0jzy3Pj7nrVcZdaAUoB0FYdBaZ4iV5O+A//vXxwiMqE8y+M8h g8c9hvN080CV6QG8XouX4msQJW5iMdCUsjocZb0ue4x2CIzaBLp4wbe8+cxsx9561y/SR4fcEUY2 nCLUz2kTNkmDnXWJi2fLGkxq1PR8amD0gD2pUbHvuzd4SQylOe57q4R2o5zk7dCQQDCOVYYm76dv BeyGKXslrKZUpgFLir3S7XBTDthjEbwS8IJi1jqI/daBmMu5In1XJfvGma3dUWkBbI8CWbg7fwY5 3FaxqTvW9UMv2SvmP1C9aTvqpjjJLB6CgMc9H/PVvcvooT7QYBrFurJkhnEA8t+WfN1yrWQjUU6N vvFqp91p6Kz7EurEZdfa21uYxyZuwpNW904x5apQsV2IangVpUIXiNNFNye6t+aVI4TasV66lgHp RsyHBQZJh1hx3qbz6i/VbLk59XNhybOkd2ryLvbhdhG1rmklPjeK8XwnwvW5hUz8OZmRqnnOwM0E X1y1wgEMALzVegpDwMU4wYpbMbkTNPw/PW5bY9U3NGwRzl/KtF+9suLCeJEAIHUvwgm0hq+FMOMl uVV68Entu7WYwQ7jt1WYtUztNg5fVTtp/+g2gkbNmD3SilE1GzpMktHwezjuHOSdioigMXsVwmle F9eot7Hd1L+cZ7TEYF9QMs/aCuq46nrXFsYRbuv+0IGWft8V3ziEWszKstfwKYza/G8oMpfpt4B3 u6B0E7dFu71WnmYalLGubK2zo8xars/QAKNZ9oigx3mtalej7/dRo4rTDLzG+ayd0Gk8JNkyblPC 5SVCIwrikPmQw4xyllvPTHClZBcmb+L7hiLGtJkNv6Zmz6HmkUGX/BowjPT6q4w0FDiCQbBtdGZu EdyGAnbDGJ5/fap101h9PGHNPyMiLi/J+IUxun0oCCNC2IrpWHCXZs+BlfX2YzoFtxWYwAP/kqtf IyjDlWfFIerjBfAWlgoiz5BUOZt4qEP3x2c/RZ96/2k50dejUkbB03eX2N7Z0okYLQARAQABwsD8 BBgBCAAmFiEEyW5Mn1tW9Qbsv9C+rFr2b2Y8wksFgl9ctcMFiQHhM4ACmwwACgmQrFr2b2Y8wkss LAv/a1Jg+VEoZd7AzFpTCDmRkmvoL8D1Wh+4MgS/w8GOqaPasKph0hJlYsY9TnApnFGo6MVPwpZ0 5NJXb3Uizi45bWw/vryisVm3G6l8I7B4dm/r3n7prnr9VLvhGztC+TlRhNkhyObLH/EjSzrpMca8 BPFFMqlJf43xpi62Ut/uqA5Gv3hzN0KQkfblt0mqz9DwjjtQKypWXdfihVhd8YOeWQYro06v2yA9 pxiRuli4Ud2RTx14CW/JfUmxaxjZ9nT0TUav7sf9tWPKhnO92Z2dVaB2onBtreA0ulaTZsCoFadV FPdU32BOQpMiqJ3ev7S8mPl2zuRmzVI16FA0+RwF2/2BCsrhMbBGPEjPN6EitUBUMJS5XTN+92td xJuwX08qpDokA6/i3xVnao/R1AfYj7TuvylGukvUdZdetm76l6fg/Z+dFy0YH+SSYUL2zzZ93FKs g4/WSk1UbAzXCXs41H562y1MA7qzXza9Wo6ium8Eskc1NliX1aG3dYLvKO7U =3tAx -----END PGP PUBLIC KEY BLOCK----- --------------8CCA5E47F9FEE82DDB79F683-- --XRe4OF66s6MtCwTXAHzzkctOssIA6SaHe--

Username: zoliking, Server: Johnny, Main domain: marchofthepancakes.heliohost.org Dear Heliohost support team,=0A=0AThe problem below still sparratically occ= urs and I still haven't heard back from you.=0A=0AThank you,=0AZolt=C3=A1n = Kir=C3=A1ly=0A=0Azoliking =C3=ADrta:=0A>Dear Helioho= st support team,=0A>=0A>I've been using your free hosting service for a sho= rt while now for my scripts that I use for Nightbot with Twitch. This is ba= sically an application that is supposed to be able to access a website and = return text content from it, and it worked swimmingly when I set it up. How= ever, lately I've been getting an error message any time I had it send a re= quest your way, saying "Remote Host Error", meaning you are not responding = with the website I'm hosting with you to the request. I was wondering if yo= u changed some sort of setting or could I have bungled something up? Can I = please get some assistance troubleshooting this?=0A>=0A>Thank you,=0A>Zolt= =C3=A1n Kir=C3=A1ly=0A>

Username: neopect, Server: Johnny, Main domain: neopect.heliohost.org Hi, &nb= sp; I=E2=80=99m new to SQL and networking and= I=E2=80=99ve been trying to connect my application to a database. I=E2=80= =99m using intellij and I=E2=80=99m trying to test my connect but I=E2=80= =99m not sure if I=E2=80=99m getting this right. Hostname: https://neopect.heliohost.org/ port 3306Username: neopect_neo Password: TyPass= 01 Database: neopect_test Error: The specified database user= /password combination is rejected: I made a small table in the database using myPhpA= dmin and that=E2=80=99s about it. I=E2=80=99m not sure if I need to publish= something or what, but it would be nice if you could walk with me on what = I should be using. Thank you, Tyler = =

Username: N/A, Server: N/A, Main Domain: N/A Hello and Good Day, I am humbly requesting my account to be unarchived. The e-mail I used is: belandresads@gmail.com I hope to hear from you soon. Thank you so much and more power. -Warlo Belandres

Hello again! Recently I was askednabout installing python modules, but root admin Krydos need some info about my account and I cant give it for him, because I dont have permissions on forum. Can you please clone my ticket? I need modules vk and vk_api for python 3.7, my server is Johnny, username: ruller, domain: ruller.heliohost.org. Thanks you again ??, 27 ????. 2020 ?., 20:22 Heliohost Support : > I can't install anything without knowing the following information: > > 1. Your username > 2. Your main domain > 3. Your server > 4. Which version of python you're using > > > You may view the status of your ticket by visiting: > > https://www.helionet.org/index/index.php?showtopic=41034 > > Thank you, > Heliohost support > https://www.heliohost.org/ > https://www.helionet.org/ > >

Username: N/A, Server: N/A, Main Domain: N/A Hi, Please unarchive my account. the email for the account is : nikhil.purohit@neosalpha.com Host : npurohit.heliohost.org Best Regards *Abhishek Chakraborty* Software Engineer London, UK | Jaipur, India Warning: Privileged/Confidential information may be contained in this communication (which includes any attachment). If you are not an intended recipient, you must not use, copy, disclose, distribute or retain this communication or any part of it. Instead, please delete all copies of this communication from your computer system and notify the sender immediately by reply mail. Thank you.

Username: N/A, Server: N/A, Main Domain: N/A Hi, My account has been suspended due to inactivity. Please unarchive my account. The email Id : nikhil.purohit@neosalpha.com Host : npurohit.heliohost.org Best Regards *Abhishek Chakraborty* Software Engineer London, UK | Jaipur, India Warning: Privileged/Confidential information may be contained in this communication (which includes any attachment). If you are not an intended recipient, you must not use, copy, disclose, distribute or retain this communication or any part of it. Instead, please delete all copies of this communication from your computer system and notify the sender immediately by reply mail. Thank you.

Username: maurerm1, Server: Tommy, Main domain: m2i.heliohost.org Hello, Can you please unarchive my account? maurermr1 Thank you, Montana Maurer

Username: N/A, Server: N/A, Main Domain: N/A *Email SentThanks for signing up with HelioHost. To finish creating your account you must validate your email address by clicking the link that I just sent to oliverbriggs25@gmail.com . Make sure to whitelist emails from no-reply@heliohost.org and check your spam folder.*

Username: planetva, Server: Johnny, Main domain: planetva.heliohost.org Can you please enable remote access for my PostgreSQL Database? Host: johnny.heliohost.org Database: planetva_memes User: planetva_admin Thanks in advance! (P.S You should consider adding a cPanel option for this as PostgreSQL counterpart for your MySQL Remote Access option).

We've just discovered that some of our VPS may be affected by a memory leak. Ubuntu 20 for sure has this issue, and other OS choices may as well. Here are some of the symptoms you can check to see if this issue is affecting your VPS: /var/log/journal/ is huge: root@krydos5:/var/log/journal# du -sh /var/log/journal 2.5G /var/log/journal The journald process is using tons of memory. This command shows you the percent of memory that journald is using. In this example journald is using 23.6% of the total system memory: root@krydos5:/var/log/journal# ps -o %mem,command ax|grep -v grep|grep journald 23.6 /lib/systemd/systemd-journald The journal log is full of lines about sda every few seconds: root@krydos5:/home/krydos# journalctl -xe Sep 27 15:42:24 krydos5.heliohost.org multipathd[685]: sda: add missing path Sep 27 15:42:24 krydos5.heliohost.org multipathd[685]: sda: failed to get udev uid: Invalid argument Sep 27 15:42:24 krydos5.heliohost.org multipathd[685]: sda: failed to get sysfs uid: Invalid argument Sep 27 15:42:24 krydos5.heliohost.org multipathd[685]: sda: failed to get sgio uid: No such file or directory The /dev/disk/by-id/ directory doesn't have any lines beginning with scsi* root@krydos5:/home/krydos# ls -la /dev/disk/by-id/ total 0 drwxr-xr-x 2 root root 60 Sep 14 03:53 . drwxr-xr-x 7 root root 140 Sep 14 03:53 .. lrwxrwxrwx 1 root root 9 Sep 14 03:53 ata-VMware_Virtual_SATA_CDRW_Drive_00000000000000000001 -> ../../sr0 If your VPS is showing these signs that means you are affected by this memory leak. The temporary solution is to restart journald to recover the memory and delete old logs to recover the disk space. The better and permanent solution is we can shutdown your VPS, edit the hardware configuration, and boot your VPS back up for you. It will result in less than 10 minutes of downtime. The reason this memory leak is happening is because we've been using the default ESXI configuration to create new VPS, but apparently that configuration doesn't provide the scsi uuid to the OS. The os tries to check the uuid every few seconds, and fills the logs quickly. All future VPS we sell shouldn't have this issue anymore now that we know about it and can configure the hardware to show the scsi uuid to the OS.

Username: N/A, Server: N/A, Main Domain: N/A Hello! I really like heliohost, but I am missing some python modules for my scripts to work. Can you please add these modules to the list of available ones so that I can import them? I need the vk and vk_api modules, as well as all the modules they depend on. Thank you in advance