Nimb

Hello! similar to July, I'd like to request an unarchive of my account. Username: nimbm I believe I was moved to Tommie when it was rebuilt.

Hi, I have donated to heliohost in the past and would like to resume using my account, can you please unarchive it? Username: nimbm I believe I was moved to Tommie when it was rebuilt.

Hi, as seen here: https://www.helionet.org/index/topic/37021-add-storage-and-inactivity-immunity/ I should have 3 months inactivity immunity, but I am receiving emails monthly, is that right? (IE: Will the emails keep being sent monthly even if the inactivity is at 3) or is my inactivity not working? Thank you!

Hi! My account has just been transferred to Tommy, can you please add the double storage and 3 months inactivity immunity? Here's a post on my previous request summarizing it. username: nimbm domain: kindred.com.br You can see I donated $10 in this thread. Plus $5 more in this one. I had also donated originally for the 1st Tommy invite, but I don't remember how much that was for.

Hi! Is there a way we can check our position in the queue? My old Tommy username was Nimb, my temporary username on ricky is NimbM (I don't mind keeping this username), both my accounts were under the email address: cesar . manara at gmail com Is there a way to double check if all my donations are counting correctly? Also if my Ricky account is queued for a move instead of an invite? I'd want the move. You can see I donated $10 in this thread. Plus $5 more in this one. I had also donated originally for the 1st Tommy invite, but I don't remember how much that was for. If we could take a peek at the queue and gauge our position / how much a new donation could move us upwards, that'd be cool Thanks!

Yep, works now!

The .br TLD is is one of only two TLDs in the entire world that require this, and as a result they're incompatible with most hosting companies (including us). Why they require this nonstandard configuration process is beyond me. Normal TLDs expect the records first, then the name server be configured second. NS1 is still broken. It's missing a ton of zones at the moment for some reason. I'll ask Krydos about this... Yea, I know .br is a pain. For now I have copied all records from cpanel zone editor into the GoDaddy DNS records, and I've been able to make it work. I am using this as temporary while Ns1 doesn't get back - so if it's not possible no big deal for now, I managed to find a workaround finally. Ns2 responds accordingly and is working and ready to receive the pointer from kindred.com.br, the problem is ns1, probably because of the missing zones.

GoDaddy advanced support got back to me (I was 2 hrs in their chat yesterday to no success). They told me that rules for .br domains say that the NS must be set up to have the records so that it is authoritative over the domain before NS being pointed. https://godaddy.com/help/nameserver-rules-for-br-domains-32196 You can check here: https://registro.br/tecnologia/ferramentas/verificacao-de-dns/ the result for the query. Ns1 resolves for kindred.com.br as "Pesquisa Recusada" which is "Query refused". Meaning NS1 doesn't have the record files for my domain. Ns2 resolves as "Autoridade sobre o domínio" "authority over domain", meaning it recognizes it has the records for the domain. @wolstech is there any chance the zone records for kindred.com.br could be manually added to ns1?

That looks outdated and I can't find that anywhere on their new UI. In any case, it seems my account is still queued (I'm getting the account queued page on cesarmanara.com ), so I'll wait for that - perhaps ns1 becomes responsive again until it finishes setting up.

What do you mean a glue nameserver pointing to 8.8.8.8? How would I do that?

I'm not sure what you mean adding the domain in cPanel. kindred.com.br is my main domain for nimbm and I already see all the records on the zone Editor. I can't add it on the addon domain. Also, I can't ignore ns1 entirely... it needs me to input 2 nameservers to make the change, and I can't type ns2 twice. Is there an alternative to ns1 I can use? I still can't add the nameservers, same error. Query refused from ns1.

So what should I set it up as on GoDaddy? Or does it mean that until ns1 comes back online I can't point my domain to heliohost webservers? Whether I use ns2 as primary or secondary, the error is still the same. Query refused by ns1 (from what I could find on the internet, likely because ns1 doesn't have any records for that domain, so it refuses the query from GoDaddy - Idunno if that's it or not, that's just what I found online). Also, can you please clean cesarmanara.com from Tommy? I am getting: "(XID evyuus) A DNS entry for “cesarmanara.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed." when trying to add it as addon domain."

My account has been setup, and I can access cpanel and see the domain records present there. However, GoDaddy is still giving me an error. Now it says ns1 though, instead of 2.

Try again now. It wasn't resolving sometime back. Now it is. Too much problems with the nameservers today, no idea why! Still doesn't work, I think it is maybe because my account isn't setup yet so heliohost doesn't have any records for the domain.

Should I maybe create another thread for this? Since this one is getting somewhat long and it's a different subject anyway Oh okay! So yea, 3 months work. I don't login to CPanel much so that'll help.