A couple of days ago I've tried adding an addon domain to my account but it failed (I don't have that error message that I received). When I tried again I received a different error saying that the subdomain quick-stop.existenz.heliohost.org already exists. After that I've tried to remove that subdomain but I get an error there also:
There was a problem removing the subdomain quick-stop.existenz.heliohost.org
Error from domain wrapper:
So I can't add a new domain because of an existing subdomain and I can't delete that subdomain.
[Closed] Addon Domain Issues
in Customer Service
Posted
Hello,
A couple of days ago I've tried adding an addon domain to my account but it failed (I don't have that error message that I received). When I tried again I received a different error saying that the subdomain quick-stop.existenz.heliohost.org already exists. After that I've tried to remove that subdomain but I get an error there also:
So I can't add a new domain because of an existing subdomain and I can't delete that subdomain.
1. Username: existenz
2. Default domain name: existenz.heliohost.org
3. Addon domain name: quick-stop.ro
Thank you.