Hi I have 2 platforms installed, checked the credentials few times, still in both I get same kind of error, i.e. can't connect to the db
http://eduhelpline.heliohost.org/
http://eduhelpline.heliohost.org/managingnews
the DB of the Ushahidi instance is called maurizio_ushahidi U: maurizio_admin
and the DB of the Managingnews instance is called maurizio_mnews U: maurizio_admin
I can provide the passwords
You can check the settings of the Ushahidi in the following file
/public_html/application/config/database.php
still I get the following error:
An error was detected which prevented the loading of this page. If this problem persists, please contact the website administrator.
system/libraries/drivers/Database/Mysql.php [61]:
mysql_connect() [function.mysql-connect]: Access denied for user 'maurizio_admin'@'216.218.192.170' (using password: YES)
The managingnews instance does not let me finish the installation since cannot connect to the DB, but I am using the right credentials I get the following error:
Failed to select your database on your MySQL database server, which means the connection username and password are valid, but there is a problem accessing your data. MySQL reports the following message: Access denied for user 'maurizio_admin'@'localhost' to database 'maurizio_mnews'.
Are you sure you have the correct database name?
Are you sure the database exists?
Are you sure the username has permission to access the database?
THANKS!