mrmoha

the same with me :

main domain : mrmoha.heliohost.org

user name : mrmoha

domain is : wwa91.com

server stevie

thank you .

Thanks very much Mr moderator , also please solve the "500 internal server error " because i tired from it

HelioHost username : mrmoha

the server is : Stevie

HelioHost main domain : mrmoha.heliohost.org

the main domain was fine for more than one year but I found it queued today .

thank you .

Up

username: mrmoha

server : Stevie

Main Domain : mrmoha.heliohost.org

my subdomains :

wp.fx1991.com

wwa.fx1991.com

wws.fx1991.com

Thanks very much .

Finally every thing is working as well ,thanks for holiohost support team and you Tjoene

Everything is good except :

:)

Yes , i added it just now and it showing :

Thanks very much sir .

So , I think some one has associated MY domain with his account .

it's says : Error from park wrapper: fx1991.com is owned by another user.

I know I am annoying , but I like heliohost because of your honest assistant ,

thanks very much .

You've left the old nameservers active in your domain:

 

Domain servers in listed order:

NS1.HELIOHOST.ORG

NS2.HELIOHOST.ORG

NS3.HOSTABLE.COM

NS4.HOSTABLE.COM

 

If you want to keep them, make sure that you configured them as secondary (to load the zonefile from heliohost) or you may have problems.

 

If you dont know what i'm talking about remove the HOSTABLE.COM nameservers completely.

Ok , I deleted hostable nameservers just now , i hop this help me .

In order for your domain to work, you need to set our nameservers and delete the current ones. When you have done that, I will clear the system of your addon domain so you can add a fresh start.

i did it , do it now please

Could you point your nameservers to the following and I will take further action

done , I'm here waiting you

Don't you need to point the domain to the heliohost nameservers???

I see on whois they point to NS3.HOSTABLE.COM and NS4.HOSTABLE.COM

 

http://whois.domaintools.com/fx1991.com

I know , i changed the nameservers thinking that this can be helpful and i think the nameservers doesn't related to my add on problem .

Account database synchronized. Please could you try again now?

the same error sir

or you can change the main domain from mrmoha.heliohost.org TO fx1991.com .

thanks and sorry for inconvenient

I will change you main domain to mrmoha.heliohost.org in the database which should fix this confusion and allow you to add your addon domain. Would you like me to do this?

Yes, pleas do do this .

First of all, each person is only allowed to have one account. Are you saying you created another account?

Yes sir , That's because my add on domain problem .

I can see your main domain in the administrator panel and it is currently listed as fx1991.com I'm not sure what would happen if this field was set to blank. Perhaps a more experienced admin knows the answer to this.

So, please delete fx1991.com and reset main domain to mrmoha.heliohost.org , that's might be helpful .

thanks alot .

but my main domain still not mrmoha.heliohost.org not fx1991.com ,

Can you remove the main domain whatever was mrmoha.heliohost.org or fx1991.com , and i will configure it from the beginning ?

i opened a new account , but also says fx1991.com is already configured with another user , so I will never associate my domain with heliohost.org without you help

Thanks very much .

yes please . I'm online for any question .

hello sir and thanks for your fast reply ,

Addon Domain : fx1991.com

Main Domain : mrmoha.heliohost.org

Server : stevie

waiting for you .

i trying to add domain but showing already configured

Please Help me and thanks advanced .