Backfire

I cannot seem to access my website, or log in to my cpanel. I never received a message reminding me that I need to visit the cPanel to ensure my website was not removed, so I assume this isn't the issue.

My account was suspended as a result of inactivity - I used the re-activate link and it was not re-activated. I logged into my cPanel about 10 days ago, but the account still became marked as inactive.