I can't login via cPanel login form at the bottom of HelioHost.org. I've got "We're sorry, but we could not find that username in the database" error message. Entering http://frenchman.heliohost.org/ returns "cannot find the server" error. HelioHost Queue Status says "Either we could not find that account in the database, or it has already become active". I received confirmation email about adding an account to the creation queue few days ago (on sunday). I've also refreshed browser cache.
Username: french
Domain: frenchman.heliohost.org
Server: Stevie
Scenario: 2
Thank you for your help.