piyushukani

I am making payment form India.

Please let know if there is any another way to pay for a VPS.

Hello, I am trying to make a payment for VPS, but the payment page is showing error for the given option. Please see the attachment in which the error screenshot given at top is for when I tried to do payment through paypal account. and in the same screenshot the below picture is the error I am seeing when I try to make a payment using Debit/Credit card. I have tried 4 cards but for all the card it is showing this error even though my international transaction is enabled on my all the cards. Please help me out to get a VPS.

Let me check and confirm if it is showing me an error mentioning any IP addresses other than these two. If so we have to look into it which are those IP addresses. I have requested to install python's "twilio" module on my account since my updated python codes need this module. Once it is installed I will do a test run and will update you if it is encountered any error about the IP addresses. Till then please keep this request ticket open.

Delta Exchange India platform can't whitelist 2001:470:1:1ee::1002 and 65.19.154.90 (Which are currently assigned to my heliohost tommy account). However, it's their default setting that user have to manually add the IP addresses in the whitelist section in their account. But the problem is on heliohost the IP addresses assigned to me currently are dynamic, due to this I need to keep watching all the time if I get the IP whitelist error. Therefore, if I get the static dedicated IP addresses I should not observe and adding up all the time the new new IP addresses. If I have dedicated static IP addresses then it will resolve my problem forever.

Hello, I am using python v3.12 on my tommy server and I need to have a python module "twilio" to be installed on it. I have checked the list of already installed module but it's not listed there. Please install it. Thanks in advance!!

Yes, it's working like charm now. Thanks a lot for quickest turnaround. Highly appreciated!!

yes, after using tommy.heliohost.org in the server name it's working fine now. Thanks a lot!!

Hello, I have installed Plesk mobile app, however whenever I try to access the Mange in Plesk section, it shows me an error: "An invalid SSL certificate. Please cannot be opened by the mobile app". Please see the attached screenshot. Please suggest the solution for this.

Hello, I am running a python script and it needs a IP whitelisted by certain applications. Currently it is showing me this type of errors with different IP addresses when I run it at different time: ERROR - API error 401: {"error":{"code":"ip_not_whitelisted_for_api_key","context":{"client_ip":"2001:470:1:1ee::1002"}},"success":false}. Therefore, I need a dedicated and static IP address for my heliohost account. Username: piyushukani Please approve my request to get me a dedicated and static IP address so that I can continue working ony task using heliohost hosting. I am ready to pay the defined charges for this once my request is approved. Thanks in advance.

Hello, I am trying to run some python script on Tommy server, however it seems like that my server is missing some important python modules my script require. I am using python 3.12 version. I have checked the list of already installed modules and found that the modules listed below are still not installed in it. json5 v0.9.1 schedule v1.2.2 delta-rest-client v1.0.13 And the below listed modules are the part of Python's standard library so it should be installed for python 3.12 (since I am using python 3.12 version) hmac hashlib argparse signal os logging dataclass Please install all the above listed modules in my account. Thanks in advance