yolder

Hello HelioHost team, Thank you for your message and for the great work you do providing this service to the community. I would like to clarify that I have not violated the Terms of Service. I only have one active account and have not created or used any additional accounts, nor have I shared it with anyone else. It's possible that the alert was triggered due to a shared or public network I recently used to log in (for example, from work or school), which could have caused this misunderstanding. Please review my case again, as I'm sure I comply with the Terms and do not have more than one account. Let me know if you need any additional information from me. Thank you for your time and attention. Best regards, Yolder

Dear HelioHost Support Team, Thank you for reaching out to me regarding this issue. I appreciate the transparency and the opportunity to clarify the situation. I would like to confirm that I have not created more than one account, nor have I violated the Terms of Service in any way to the best of my knowledge. I understand and fully respect your policies, especially given the limited resources available and the high demand for hosting. If the alert was triggered by a shared internet connection or dynamic IP address, that may be the cause, as I occasionally connect from a public or work network. However, I assure you that I maintain and access only my own personal account, and I am not managing any accounts on behalf of others. Please let me know if you require any additional information from my end to verify this. I value your service and would be happy to cooperate fully to resolve this matter. Thank you again for your time and support. Sincerely, Yolder

Hello HelioHost Team, Thank you for your message and for the great work you do in providing this service to the community. I would like to clarify that I have not violated the Terms of Service. I only have one active account and have not created or used any additional accounts, nor have I shared my account with anyone else. It’s possible that the alert was triggered due to a shared or public network I recently used to log in (such as from work or a university), which might have caused this misunderstanding. Please kindly review my case again, as I am confident that I comply with the Terms and do not have more than one account. Let me know if you need any additional information from me. Thank you for your time and attention. Best regards, Yolder