arifchy369

Thank you very much...💖

Thank you very much for your kind support. I’ve completed the reset using a free domain, and I’d now like to re-add my previous domain shomaroho.qzz.io to my account. I really appreciate your help and patience throughout this process.

Thank you for your guidance. I do not need any backup of files, as I haven’t deployed my app yet. Please proceed with the account reset. If possible, I would like to keep my recently added domain shomaroho.qzz.io. I appreciate your help.

I sincerely apologize for uploading the custom WebSocket shell. I now understand it was insecure and violated your policies. I commit to removing it immediately and following your official Flask deployment instructions. I kindly request that my account be unsuspended so I can correct this and continue using HelioHost responsibly. Thank you for your consideration.

The project I was deploying is a small Flask-based image encryption tool — a personal hobby project. It encrypts and decrypts image pixels using AES to protect images locally before storage. Pixel-by-pixel AES in Python is CPU-intensive and very slow, so I wrote the critical processing functions in C for efficiency, which produces .so files. The app also uses some Python libraries not installed on the server, like PyCryptodome, flask_session, and flask_wtf. As a newcomer to HelioHost, I didn’t know the proper way to deploy such an app without SSH, so I used a custom node-pty + WebSocket based shell I developed myself to automate deployment: clone my repo, compile the C extension, and install dependencies. There was no intention to access other users’ data or compromise the server — it was only for my hobby project.

Thank you for your clear reply. I want to be completely transparent and apologize for the situation. What happened: I used a custom node-pty based remote shell to deploy a Python application because SSH was not available on the hosting plan. My goal was to clone a Git repository, compile shared binaries required by the application, and install some libraries. I used a deployment approach I’ve used on other hosting providers where SSH isn’t available — I did not intend to create a backdoor, attack the server, or access any other users’ data. I understand how this looked from your side and why you treated it seriously. I accept full responsibility for not checking the Terms of Service closely enough. I want to cooperate fully: * I will remove any questionable files immediately (or provide you with permission to remove them). * I will follow any remediation steps you require and comply with any penalties you impose. * If unsuspension isn’t possible, please let me know whether a reset or alternate remedy is available so I can move forward responsibly. Please tell me the next steps you need from me. I truly appreciate HelioHost and would like to resolve this and stay compliant. Sincerely, Arif

It’s possible that some malware or harmful files were accidentally included in my hosting files without my knowledge. I sincerely apologize if that caused any issue. Could you please reset my account so I can start fresh and make sure everything is clean and compliant this time? I’ll make sure to carefully review all files before uploading again. Thank you for your understanding and support.

My account was recently suspended without prior notice, and I would like to kindly request a review and unsuspension. I believe there might have been a misunderstanding, as I have always followed the Terms of Service and acceptable use policy. My account details are as follows: Username: arifchy369 Domain: arifchy369.helioho.st Server: Johnny If there was any specific issue that caused the suspension, I’d appreciate it if you could let me know so I can immediately address and correct it. I’ve been very happy with HelioHost’s service and would like to continue using it responsibly. Thank you for your time and understanding. Best regards, Arif Chowdhury

Hello HelioHost Support Team, I’d like to request adding my custom domain shomaroho.qzz.io to my HelioHost account. My account username is arifchy369 I plan to host my shop’s website on this domain. Please configure or guide me on connecting the domain properly to my hosting account. Thank you for your help! Best regards, Arif Chowdhury (username: arifchy369)