Hello HelioHost Support,
Yesterday my account was working fine, but today I cannot log in anymore. I always get the message "You have entered incorrect username or password", even though I am sure that my credentials are correct.
I also received the message "More Information Needed", but I confirm that I am using my account in full compliance with your terms of service. Could you please help me reactivate my account?
Here are my details:
Username: gonkirua586
Email: (removed)
Thank you very much for your help.
Best regards,
Steeven