imimbergman

Hello! I'm a beginner, so please excuse me if this is a very basic question. I recently had an issue with my DKIM records, which I believe we've now fixed. However, I still can't use my domain, heej.se, for email. My domain's DNS is managed by Cloudflare, and my nameservers are pointed to them. I have website hosting through Infinityfree. I'm trying to set up email with Heliohost, but I'm having trouble. When I attempt to add my email to clients like Gmail or Outlook, it fails to connect to the server. I also have an SSL certificate from Let's Encrypt that I obtained and stored with Infinityfree. I've been getting emails from Heliohost saying you can't renew the SSL certificate. Could this be related to my email problem? I should note that I only plan to use Heliohost for email, not for website hosting. I will provide my DNS records below if that's helpful. Ultimately, I just need a clear guide on what information to get from my Heliohost account and where to input it in my Cloudflare DNS settings and other thing I may need to do. Thank you for your help!

Thanks! I check the box "DKIM spam protection system to sign outgoing email messages" and click "Create New DKIM Selector". I type in "default" (see screenshot 1) and click "Create". After that, it looks like screenshot 2, I see the blue (?) circle next to the text but when I click it a box with instructions appear but not DKIM reords. If I press Apply, it says "This option is not supported." as in screenshot 3. Have I missed something?

Hello! I am trying to configure DKIM for my domain, heej.se, which uses Cloudflare for its DNS. In the Plesk Mail Settings, when I enable DKIM and click "How to configure external DNS," the necessary records are not displayed. The "Create New DKIM Selector" button also does not reveal the records. As you can see in the attached screenshot, the area where the records should appear is blank, even with the "Create" window open. Could you please provide the two required DKIM TXT records for my domain so I can add them to Cloudflare?

Hi! I would like to add my domain heej.se to HelioHost. I currently have Infinityfree web hotel for hosting my website, and Cloudfare as DNS. I would like to use HelioHost as email server. Yours sincerely, William Bergman