diegoanc280

Dear HelioHost Support Team, I am writing to respectfully request a reconsideration of the suspension of my account diegoanc280 on the Johnny server. As a registered Engineer and a technology hobbyist, I have carefully reviewed your Terms of Service and I believe my current project aligns with the permitted use for development and personal learning environments. Project Context: My account was hosting a personal dashboard built with Laravel, designed to interact with the Oracle Cloud Infrastructure (OCI) API. The purpose of this script is to automate the provisioning of a personal "Always Free" instance in my own Oracle Cloud account. Compliance Clarification: I would like to clarify that my site does not violate any of the specific prohibitions mentioned in the TOS: Non-Commercial Use: This is a strictly personal development project for learning Laravel and API integrations; it is not a commercial business or an SMM panel. No Forbidden Services: The script is not a proxy, it does not involve cryptocurrency mining, gambling, or social media marketing ("like bots"). It is a private cloud management tool. Single Account: I maintain only this single account with HelioHost. Potential Resource Usage: I suspect the suspension might be related to the frequency of a scheduled task (Cron Job) used to check for cloud capacity. If this task was determined to cause an unintended high server load, I sincerely apologize. I am more than willing to optimize the script, increase the intervals between executions (e.g., from 1 minute to 15 or 30 minutes), or implement any necessary changes to ensure the stability of the shared environment. I value the service HelioHost provides to the developer community and I am committed to being a responsible user. I would appreciate it if you could provide specific feedback on which policy was triggered so I can rectify it immediately upon account restoration. Thank you for your time and for the support you provide to hobbyists and students. Regards, Diego S.

Hello HelioHost Team, My username is diegoanc280 and I am on the Johnny server. I recently inquired about SSH access to manage my Python backend, but since it is disabled for security reasons, I would like to request the following to properly set up my development environment in Plesk: Python Selector/Icon: Could you please enable the Python tool in my Plesk control panel? I need it to manage my application root, versions (preferably 3.12), and the WSGI entry point. Package Installation: Since I cannot use pip via terminal, could you please install the following libraries for my account: Flask requests psycopg2-binary (for PostgreSQL database connectivity) flask-cors (for API cross-origin requests) I am a Systems Engineering student working on a backend API for a data project, and having these tools enabled in Plesk would allow me to work efficiently without needing full SSH access. Thank you for your support and for providing this service to the community.

Hello, I'm a Systems Engineering student working on a Python backend project. I need SSH access for my account diegoanc280 on the Johnny server to manage my environment and use Git. Could you please enable /bin/bash for me?