Hello HelioHost Team,
I received a notice about a possible Terms of Service violation regarding multiple accounts, and I want to clarify.
I am developing a website for another person. For testing and hosting purposes, I created a new account to set things up for them. My plan is to transfer the account to them by changing the email so they will have full ownership and access going forward.
I understand your concerns about multiple accounts, but I want to emphasize that I will only maintain my personal account, and the new account will belong solely to the person I’m developing the site for.
Also while saying to users that they can respongby email in 24 hours and can avoid any downtime for their website , if the user does reply ghosting his email and then proceding to suspend the accounts without listeining their points, i believe is very saddening to see from an organisation which is acting against its motto now , oppressing people and their voice.
Thank you for your understanding!
Best regards,
[Neonstudio]
Sent from Proton Mail for iOS
